Salesforce Functional Lead

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. About the Role: Deeply understand our business model, technology stack, and team workflows to lead and drive Fever’s internal Salesforce development and optimization projects Partner with business stakeholders to analyze, document, and improve processes across Sales, Operations, Billing, Legal, Operations, and Customer Service Design and implement scalable Salesforce CRM-based solutions , focusing on functional design, advanced configuration, and collaboration with technical teams for Apex and Lightning Web Components development Translate business requirements into clear user stories, functional specifications, and solution designs Lead end-to-end Salesforce initiatives including requirements gathering, solution design, configuration, testing, deployment, and post-release support Stay up to date with Salesforce releases and industry best practices, proactively identifying opportunities for optimization and innovation Act as a subject matter expert (SME), coaching colleagues and championing Salesforce best practices across the organization Display strong leadership, stakeholder management, and communication skills, ensuring alignment across multiple departments About You: Bachelor’s degree in Engineering 4+ years of hands-on functional experience with the Salesforce Platform, ideally in a consulting or product ownership capacity Proven track record of leading Salesforce projects, from requirements gathering to go-live and adoption Strong expertise in Salesforce Sales Cloud, Service Cloud, and advanced configuration (Flows, Validation Rules, Process Automation) Familiarity with Apex, SOQL, and Lightning Web Components ; ability to collaborate effectively with developers Solid understanding of business processes across sales, account management, customer service, and/or marketing Strong analytical, organizational, and presentation skills, with the ability to translate complex business requirements into clear, actionable solutions Experience managing stakeholders, priorities, and dependencies in an agile product development environment A proactive, problem-solving mindset with a high sense of ownership, urgency, and adaptability Benefits & Perks: Opportunity to have a real impact in a high-growth global category leader! 40% discount on all Fever events and experiences Home office friendly! Responsibility from day one and professional and personal growth Great work environment with a young, international team of talented people Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee. English and/or Spanish Lessons Gympass membership We have free food, drink and fruit at the office! Possibility to receive in advance part of your salary by Payflow #LI-hybrid #LI-fulltime Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch Fever is committed to c