Business Operations & Automation Intern

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. Meet the team: At Fever, the Category Management team drives marketplace growth by shaping sales strategy , optimizing content and categories , and ensuring top-quality standards across every listing. We analyze performance , refine processes , and empower sales teams to reach their goals. By curating marketplace content and enhancing setup and copy, we maximize visibility and conversion . Working closely with QA and Sales , we identify issues early , streamline workflows , and create solutions that keep our marketplace running smoothly and efficiently . Join us if you have a sharp eye for detail , a strategic mindset , and a passion for curating the high-quality content that makes our marketplace a global leader. Join our team as a Business Operations and Automation Intern role and help drive Fever's business plan across all markets! The role: Support our sales teams in businalesess-as-usual tasks by introducing automations and tooling that would expand their capabilities. Identify and address inconsistencies in our CRM databases, assess problems, and collaborate with the commercial teams to resolve them. Identity and deploy automations to increase self-service capabilities. Provide direct support for Sales Enablement projects, focusing on process mapping and creating documentation, playbooks, and tutorials for other teams. Collaborate with diverse teams across different markets in an international environment spanning up to 40 countries. Who you are: Proficient in Spanish and English (spoken, written, and read). Additional languages are a plus! Have a background in Engineering, Mathematics, Statistics, Data Analytics, or Strategy . You are comfortable working with numbers and leveraging analytics tools for strategic decision-making. Skilled in using advanced Google Sheets features (e.g., VLOOKUP, Pivot Tables, and formulas like IF, SUMIF, COUNTIF). Additionally, you either have or are eager to develop strong technical skills in tools such as Salesforce, SQL, Google Sheets, or Airtable. Naturally organized and process-oriented, with the curiosity to not only follow workflows but also understand their inputs and outputs. Capable of documenting processes effectively. Thrive in a fast-paced and constantly evolving environment and are always on the lookout for opportunities to improve workflows and processes. Join us and be a part of a dynamic and innovative team that leverages cutting-edge technology and industry trends to drive growth and success! Why you'll love it here: Opportunity to have a real impact in a high-growth global category leader 40% discount on all Fever events and experiences Work in a location in the heart of Madrid Home-office friendly Responsibility from day one and professional and personal growth Great work environment with a young, international team of talented people to work with! We have free food, drink and fruit at the office! #li-hybrid Thank you for consideri