Strategy & Operations Manager

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. The role: We are building a new team of Strategic Event Operations Managers within Event Operations team to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch. In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists. What you'll do: 01. End-to-End Ownership of Complex Events Lead the operational strategy of large-scale, high-complexity events Own projects from early planning stages through execution Ensure delivery meets both partner expectations and internal standards 02. Operational Strategy & Design (0→1) Translate partner needs into scalable operational models Design processes, workflows, and tools from scratch when needed Define how the event should be run — not just how to execute it 03. Problem Solving in Ambiguous Environments Break down complex, undefined problems into actionable plans Anticipate operational risks and design mitigation strategies Make decisions with incomplete information 04. Cross-functional Leadership Work closely with Sales, Originals, Product, and local Operations teams Align multiple stakeholders around a clear execution plan Act as the main operational point of contact for key partners 05. Execution Oversight Ensure that designed solutions are effectively implemented on the ground Support local teams in executing complex setups Step in when needed to unblock critical issues Who you are: 01. Experience: 2–5 years of experience in: Top-tier consu