Head of Gigs for Work

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Role As the GM / Head of Gigs for Work, you will own the end-to-end business for Gigs' flagship enterprise product — a platform that simplifies global phone plan management for companies operating in 50+ countries. You'll be the GM of this vertical: owning P&L, go-to-market strategy, product direction, customer success, and operational execution. Gigs for Work replaces the tangled web of rigid carrier contracts, unpredictable roaming fees, and manual IT work with a single platform where companies can activate, manage, and scale employee phone plans globally. The product offers unlimited local talk, text, and data via enterprise SIMs from the world's top networks; global roaming data covering 195+ countries; secure mobile hotspot; eSIM delivery through Slack, Teams, WhatsApp, and email; powerful usage and spend reporting; and automated SIM provisioning tied to the employee lifecycle. You'll work cross-functionally with Product, Engineering, Connectivity, Growth Marketing, and Customer Success to scale this business from its current traction to category-defining status. This is a rare opportunity to build and lead a vertical with massive TAM at the intersection of enterprise SaaS, telecom infrastructure, and the future of work. Former founders are strongly encouraged to apply — this role is built for someone who knows what it means to own a business, not just a function. The role is is based in our in either one of our US Hubs: San Francisco (preferred) or New York What You Will Do Own the Gigs for Work P&L: drive revenue growth, manage costs, and be accountable for key business metrics including ARR, logo acquisition, net revenue retention, and gross margin. Define and execute the GTM strategy: build the sales motion (direct and embedded/channel), pricing & packaging, ICP definition, and competitive positioning for enterprise buyers (IT, HR, Finance, and Procurement leaders). Lead and scale the team: hire and manage a cross-functional team spanning business development, customer success, operations, and growth marketing for the vertical. Drive product strategy: serve as the voice of the customer to Product and Engineering; prioritize features, integrations (Rippling, Deel, Workday, etc.), and platform capabilities that unlock expansion. Build strategic partnerships: develop and manage relationships