Business Operations, Regulatory & Compliance

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Role Gigs is growing fast across markets, and we need someone to build the operational systems that make that growth possible. That includes compliance -- but this isn't a compliance role. It's a BizOps role where regulatory work is one of the hardest and most important problems you'll solve. You'll build workflows, design processes, ship tooling, and work across Business Development, Legal, Product, and Engineering. You'll enable how we launch new markets, how we stay compliant across jurisdictions, and how we keep internal operations tight as we scale. This is our first hire in this area. You'll shape the function from scratch. Salary range: EU: €90,000 - 130,000 UK: £90,000 - 130,000 (The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation) What You Will Do Build our operational infrastructure for market expansion. Own the end-to-end process for launching in new markets: regulatory readiness, product compliance checks, internal workflows, and cross-functional coordination. Turn regulatory requirements into systems. Work with Legal to understand what's required, then build clear, repeatable processes that the team can follow without bottlenecks. Don't just document rules -- make them run. Automate before it breaks. Partner with Engineering and Product to embed controls into our systems early. Reduce manual work. Build things that scale before they need to. Own filings, registrations, and reporting. Manage our ongoing regulatory obligations across jurisdictions. Track deadlines. Make sure nothing slips. Run audits. Develop audit frameworks for internal operations and customer-facing processes. Keep them current. Track compliance health. Define metrics, build dashboards, flag problems early, fix them fast. Keep documentation sharp. Maintain policies, procedures, and process docs that are clear, findable, and up to date. Stay ahead of regulatory changes. Monitor new requirements across target markets. Build implementation plans before deadlines arrive. What We Are Looking For 5+ years in business operations, ideally at a fintech, payments company, or other regulated tech business. You've built or scaled operational systems in a fast-moving environment. Yo