Head of People

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Role People at Gigs is not a support function. It's how we build a company where employees can do the best work of their lives. We're hiring a Head of People who turns strategy into systems, plans, and measurable outcomes. A builder who creates clarity, sequences work, and makes teams faster. You'll own people partnering, people operations, and workplace, and run the operating rhythm across all three. Ideal backgrounds: Chief of Staff to a CPO, senior People Ops leaders, or operators who have owned company-wide people programs. The role reports to our founders and is based in New York. Salary: $250K+ What You'll Do People Partnering. Be the trusted partner to our leaders. Support org design, team health, performance, and the hard conversations managers avoid. Catch problems early. People Operations. Run our core cycles: performance reviews, calibrations, engagement surveys, onboarding, offboarding, and policy. Own the HRIS, the data, and compliance across the US and EU. Workplace. Own the experience across our hubs in New York, San Francisco, Amsterdam, Berlin, and London. Make each one a place people actually want to come to. Manager Enablement. Give managers the tools and confidence to lead well. Less process, more clarity. People Analytics. Define the metrics that matter. Build dashboards leaders actually open. What We're Looking For You understand that people are the highest leverage thing in business today. We're not looking for a traditional HR and compliance professional. We want a world-class operator who builds people systems that compound and help us win. Someone who sees recruiting, development, and org design as competitive advantages, not cost centers. Extensive experience across People, Operations, and Culture as an operator, Chief of Staff, or people leader. You've run complex, cross-company programs end to end. You plan well, sequence work, manage dependencies, and ship. Talent density is your obsession. You know the difference between a team of 8 strong players and a team of 12 average ones. You're comfortable with data. You define the metrics, build the dashboards, and let the numbers inform the call. You design processes that scale and cut the ones that don't. You have real vision on the future of work. You want to help Gigs employees reimagine their careers, make AI a day-to-day