Data Center Facility Operations Manager

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our Kansas City, MO office location 5 days per week. Travel Requirements: Initially low, scaling up to 50% travel across assigned regional sites as portfolio grows What You’ll Do: This is a unique, progressive leadership role designed to grow alongside Lambda's expanding infrastructure footprint. You will begin as the "Mayor of the Data Center," serving as the single point of accountability for the daily performance, safety, and uptime of a single critical high-density AI facility. In this initial phase, you will physically own the building 24/7, directly supervising daily shift operations and managing the on-site performance of our partners, including Salute Mission Critical and colocation landlords. As you successfully stabilize and optimize your initial site, this role will expand into a regional scope. You will transition into the Regional Data Center Operations Manager, overseeing a portfolio of critical, high-density AI facilities across a broader geographic region. Operating remotely with up to 50% travel, you will bridge the gap between global engineering standards and local operational execution across diverse markets. Key Responsibilities: Phase 1: Site Manager Responsibilities (Single Site Operations) During the initial phase of your tenure, you will focus on local site mastery and standard enforcement. - Daily Shift Oversight: Administer staff scheduling to ensure continuous, seamless 24/7 operational coverage and rigidly uphold Standard Operating Procedures (SOPs) for continuous electronic monitoring ("Eyes on Glass") and physical inspections. - Vendor Management: Act as the daily supervising manager for the deployed Salute Mission Critical workforce, validating their timekeeping, quality of rounds, and technical proficiency. You will also serve as the daily interface with the building landlord, verifying that cooling water supply temperatures and pressures match contract specifications. - Direct Liquid Cooling (DLC) Stewardship: Serve as the primary owner of the site’s Leak Response Plan, running drills to ensure the team can isolate a failed hose or manifold in under 60 seconds. - Preventative Maintenance & Inventory: Conduct daily "white glove" inspections of data halls to identify potential failure points and manage the site’s spare parts inventory to ensure critical CDU components (filters, sensors, O-rings) are accounted for. - Safety & Compliance: Enforce the mandatory "Two-Person Rule" for overnight shifts, authorize all "Hot Work" permits, and conduct monthly emergency drills (Fire, Leak, Power Loss) to ensure direct hires and contractors function as a cohesive unit. Phase 2: Regional Manager Responsibilities (Multi-Site Portfolio) As you scale into the regional role, your focus will shift toward overarching strategy, standardization, and matrix leadership. - Regional Leadership: Manage, mentor, and evaluate the Site Data Center Facilities Operations Managers across your assigned region. - Operational Standardization: Standardize SOPs across all regional sites to ensure continuous electronic monitoring and mandatory physical site inspections are uniformly upheld, bridging the gap between global engineering standards and local execution. - Advanced Technical Strategy: Serve as the regional escalation point and subject matter expert for high-density AI infrastructure and DLC deployments. Standardize regional Leak Response Plans and oversee regional supply chain logistics for critical DLC spare parts to mitigate risks in cross-border or delayed supply chains. - Regional Vendor Governance: M