D2C Program Manager

Scopely is seeking a D2C Program Manager to join our Direct-to-Consumer team on a remote basis in the US! At Scopely, we care deeply about inspiring play, every day – whether in our work environments alongside talented colleagues or through our deep connections with player communities. We are a global team of game lovers who develop, publish, and innovate the gaming industry, connecting millions of people worldwide daily. As a D2C Program Manager, you will lead the orchestration and delivery of our global D2C initiatives. This role will sit at the centre of a complex, cross-functional ecosystem spanning game teams, platform (Playgami), marketing, and external partners. Also, you will own the end-to-end program view—ensuring alignment across multiple workstreams, driving execution excellence, and enabling scalable, high-impact D2C outcomes across our portfolio. This is a highly visible role that requires strong program leadership, stakeholder management, and operational rigour. What You’ll Do Own the global program roadmap across all D2C initiatives, ensuring alignment of timelines, dependencies, and deliverables Build and maintain integrated project plans (e.g., Airtable, JIRA, or equivalent) across multiple teams and workstreams Drive execution across concurrent initiatives, ensuring delivery on time, within scope, and within budget Proactively identify, track, and resolve risks, blockers, issues, and interdependencies Manage agendas and drive content for key D2C public forums (monthly updates, deep dives, exec reviews, taskforce meetings) Deliver clear, concise, and actionable roadmap status updates to executive leadership Own day-to-day coordination with payments partners (e.g., PSPs, webstore vendors, orchestration platforms) Manage vendor deliverables, timelines, and maintenance schedules in partnership with internal teams Hold third-party partners accountable to performance, quality, and SLA commitments Partner closely with Playgami and internal platform teams on roadmaps, milestones, and rollout strategies Ensure seamless coordination of platform capabilities (payments, identity, CRM, web infrastructure) into D2C initiatives Implement and continuously improve program management processes, tools, and reporting frameworks Identify opportunities to streamline execution and scale D2C operations across the portfolio What We’re Looking For 7+ years of experience in program management, operations, or product delivery in a complex, cross-functional environment Proven track record of managing large-scale, multi-stakeholder programs across global teams Experience in D2C, payments, e-commerce, or platform ecosystems (gaming experience is a strong plus) Strong understanding of payments ecosystems Exceptional stakeholder management, presentation, and communication skills - comfortable presenting and reporting to executive leadership Highly organised with strong attention to detail and ability to manage multiple priorities simultaneously Proactive, solutions-oriented mindset with a bias for action and accountability Bonus Points Experience working with webstores, digital commerce, or subscription systems Familiarity with enterprise project management tools (e.g. JIRA, Asana, Airtable, etc.) Experience managing third-party vendors and external partnerships Background in gaming, marketplaces, or consumer tech platforms Please ensure that the résumé/CV you attach is written in English. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, includi