Trainer Intern

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Role Type: Contract / Internship (High-Commitment) Location: Bengaluru (On-site) Duration: 3 Months Role Overview This project focuses on large-scale video-based data collection used to train advanced AI and robotics systems. The intelligence of these robots depends entirely on the precision of the video data captured. As a Training & QA Intern , you play a dual role. Depending on the project phase, you will rotate between leading training batches and performing rigorous Quality Assurance (QA). You are the final gatekeeper of quality; you must command authority, enforce non-negotiable standards, and proactively suggest ways to improve the training program itself. Key Responsibilities 1. Dynamic Role Execution (Training & QA) Flexible Rotation: Switch seamlessly between leading training sessions on some days and performing deep-dive QA/auditing on others. Lead Training Sessions: Conduct classroom-style onboarding for Data Collectors, turning complex guidelines into simple, actionable steps. Rigorous Auditing: Perform real-time and post-recording audits on video data to ensure 100% compliance with robotics training protocols. 2. Personnel Command & Rule Enforcement Command the Room: Maintain authority during training, managing group dynamics and ensuring all collectors remain focused and disciplined. Strict Rule Enforcement: Reinforce "non-negotiable" rules without adding personal interpretation—ensure rules are applied exactly as written. Objective Certification: Make the final pass/fail call on candidates. You must be comfortable rejecting those who do not meet the bar. 3. Program Insights & Improvement Feedback Loop: Actively identify gaps in the current training materials or assessment structure. Strategic Input: Share insights with the leadership team on how to improve the training flow, simplify complex rules, or make the QA process more efficient. Documentation: Suggest updates to SOPs (Standard Operating Procedures) based on common mistakes observed during audits. 4. Reporting & Testing Manage Knowledge Checks: Oversee quizzes and ensure every candidate hits the 85% passing mark. Accurate Logging: Maintain 100% accurate logs of training outcomes and audit scores using internal trackers. Required Skills & Attributes Command & Presence: Strong ability to lead people and maintain authority in a high-pressure environment. Communication Excellence: Ability to explain technical instructions clearly and present improvement ideas to management. Decisiveness: Comfort in making firm "fail" decisions; zero hesitation in enforcing quality standards. Analytical Mindset: Ability to spot patterns in errors and suggest programmatic solutions. High Stamina: Comfortable with a 6-day work week and 10-hour shifts (9 AM – 7 PM). Who This Role Is For Natural leaders who take pride in "holding the line" on quality. People who aren't just "doers" but "thinkers" who want to improve how things are done. Individuals who are disciplined, punctual, and highly accountable. Who This Role Is NOT For Those unwilling to go above and beyond or assist with last-minute changes and project requirements. Individuals uncomfortable with confrontation or enforcing strict rules. Those who prefer a static routine (this role rotates between Training and QA). Success Metrics Zero-Error Data: Low rejection rates for Data Collectors once they move to live production. Process Evolution: Successful implementation of at least one improvement or insight shared regarding the training structure. Reliability: 100