Senior Product Manager, Operator Experience Platform

Who We Are Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future. About the Role One of the responsibilities of the Product Team is to build products that supercharge our operations to safely, efficiently, and effectively power our Autonomous Vehicles. As a Product Manager on the team, you will be responsible for driving high-impact initiatives, working closely with Operations, Design, Engineering, Strategy, Business Development, and Legal. About the Work Empathize with Operators. You are focused on the users, Operators, and invest the time to deeply understand their various workflows. Hands-on learning - rolling up your sleeves and giving it a try yourself - energizes you. Inform Operations roadmap. You know what it takes to operate a safe and efficient commercial service. Given your vision of the big picture, you prioritize and define the products needed to make it a reality. Build tools to scale. You lead the team to define, design, and develop innovative solutions that give our Operations Team “superpowers”. Your step-change products directly influence the number of operators we need to operate each vehicle. Be a force multiplier. You define and communicate product goals, requirements, and constraints. You surface problems and dig-in to fully understand the root cause. You source and synthesize feedback from internal experts and experiments, which is then incorporated in the solution. You define success, measure progress, and have creative tactics to push the pace. About You Strategic: You know the value and priority level for every product you are working on and every feature you propose - both to your customer, and to the business overall. Structured Thinker: You create structure and extract principles for the messiest systems. You surface the most crucial unanswered questions and drive to answers, leveraging an E2E Product Development Process that works for the team. Data-Driven: You can extract important insights from whatever data is available, even if it is sparse or imperfect. You highlight valuable data we don’t have and how to collect it. Customer-Driven: You develop deep empathy for your customer, fully internalize their needs, and have a strong intuition about the best ways to meet them. Technically Fluent: You have experience building tools with engineers and can be the technical representative in conversations without engineers. Trusted Partner: You know what is blocking your engineers, and how you can make their lives easier. Engineers instinctively turn to you for guidance and clarity. Self-Directed: You proactively sort out the most important thing to work on. You take accountability for your projects, and don’t need to be told how to execute on them. Influential Communicator: You are skilled at collecting input from, and presenting insights to both technical and non-technical audiences. At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $160,360 and $240,540 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package. At Nuro, we celebrate differences and are committed to a diverse wor