Senior Software Engineer, Infrastructure

Clever is on a mission to connect every student to a world of learning. As the leading identity platform for education, more than 111,000 schools worldwide use Clever to power secure digital learning experiences. With Clever’s layered security solutions, schools can protect access and identities for all staff, teachers, and students. With a secure identity platform for schools and a network of leading application providers, Clever is committed to advancing education with technology that works for students everywhere. Clever, a Kahoot! company, has an office in San Francisco, CA, but you can visit us at clever.com anytime. The Infrastructure team handles platform engineering at Clever. For example, it builds and evolves the internal developer platform that engineering teams use to build, deploy, operate, and monitor Clever’s products. As a member of the Infrastructure team, you’ll create self-service “golden paths” and shared tooling that help teams ship and iterate quickly and safely, while meeting reliability, security, and compliance expectations. You will partner with engineering teams to understand friction points, close gaps in automation and workflows, and continuously improve the developer experience and operational effectiveness across the organization. A DAY IN THE LIFE: Act as technical lead for, and contribute meaningfully to, medium and large projects Build and evolve an internal developer platform with clear self-service workflows ("golden paths") that makes it easy for Clever engineers to build, deploy, and scale well-architected applications. Define and maintain standards, templates, and automation that help teams ship quickly and safely without sacrificing reliability, security, or compliance. Collaborate with product engineering teams to understand friction points, gather requirements, and iterate on platform capabilities as an internal product. Provide observability primitives (logging, metrics, tracing, alerting) and opinionated defaults so teams can operate services effectively with minimal toil. Implement multi-region capabilities, including repeatable environment provisioning, resiliency patterns, and fast region failover. Lead resiliency initiatives and implement reliability engineering practices to meet or exceed 99.98% uptime for critical services. Model and reinforce Clever's engineering culture and practices, including collaboration, operational excellence, and continuous improvement. See our blog post on Defining Clever's Engineering Culture. Current and upcoming projects include: migrating services and compute from AWS ECS to AWS EKS and EC2, evolving our internal developer platform to support that shift, and expanding Clever globally by deploying regionally replicated infrastructure to meet customer data-sovereignty requirements. Note: Infrastructure's codebase is primarily Go, but we support teams writing code in using Typescript for Node.js and frontend as well. We build tooling and encode best practices across a variety of cloud solutions including MongoDB, Postgres, DynamoDB, Docker, and many AWS services (ECS, Step Functions, etc). WHAT WE’RE LOOKING FOR: 4+ years of experience as a Software Engineer including backend work Experience with Kubernetes is required Experience with Go is useful but not required Experience with AWS EKS is useful but not required Direct experience using a cloud provider (e.g. AWS, GCP, Azure) Experience with our key AWS Technologies (ECS, DynamoDB, VPCs, Lambda, RDS, Kinesis) helpful but not required Ability to empathize with fellow engineers to understand their pain points and improve their developer experience The desire and ability to learn quickly in order to support the wide range (and ever-changing list) of technologies in use at Clever Design and product sense for building as an internal infrastructure/platform team Commitment to equity and belonging. At Clever, we believe the classrooms we serve and our company’s halls should be spaces that are diverse, equi