Senior DevOps Engineer

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we're looking for you We’re looking for a Senior DevOps Engineer to help evolve and operate Owner’s cloud and deployment platform as we continue to scale. This is a senior individual-contributor role with broad ownership across infrastructure, CI/CD, Kubernetes, and developer enablement. You’ll work closely with product engineering teams to understand where friction lives today, then design systems that remove it tomorrow. This role sits at the intersection of reliability, security, and developer productivity, owning not just uptime, but the quality of the developer experience that produces it. The impact you'll have - Design, build, and operate the core infrastructure that powers Owner’s engineering organization, with an emphasis on reliability, security, and ease of use. - Own and evolve our Kubernetes-based platform on AWS, improving how services are deployed, scaled, monitored, and secured in production. - Build and maintain CI/CD pipelines that are fast, reliable, and easy to reason about by reducing deploy risk while increasing developer confidence and velocity. - Focus deeply on developer experience: identifying pain points in local development, testing, deployment, and observability, then replacing manual or error-prone workflows with self-service tooling and automation. - Partner closely with application engineers to set clear patterns and golden paths for how services are built and run at Owner, balancing flexibility with strong, opinionated defaults. - Strengthen our approach to operational excellence by improving monitoring, alerting, incident response, and post-incident learning. - Help embed security into our infrastructure and delivery pipelines, ensuring best practices are automated and invisible. What we’re looking for - Deep experi