IT Support Engineer Intern

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. As we continue to scale our global business across retail and institutional products, we are building an Early Careers program to develop the next generation of talent across multiple functions. We are seeking a highly motivated IT Support Engineer Intern to join the IT team in our Dallas Office. This role offers hands-on experience in a fast-paced, high-growth fintech and crypto environment, working alongside experienced professionals on real business initiatives. You will contribute to meaningful projects that support global IT operations and the end-user technology environment, while developing practical skills and gaining exposure to how a global technology company operates. Duration: 6-month internship with potential for permanent employment WHAT YOU WILL DO Support day-to-day activities and projects within the IT support team. Assist in delivering initiatives related to: Troubleshooting hardware, software, and network issues. Setting up new employees' workstations and getting them up to speed. Maintain a secure and efficient IT environment, keeping our data safe and systems running smoothly. Work closely with the IT team to improve processes and increase operational efficiency. Administer and support cloud-based tools including Google Workspace, Atlassian products (Jira, Jira Service Management), 1Password, Notion, and Slack and many more. Conduct research, analysis, and reporting to support business decisions. Collaborate with cross-functional teams such as HR, Legal Product, Engineering, Finance, Compliance, etc. Prepare documentation, presentations, or insights for internal stakeholders. Learn industry best practices and contribute ideas to improve processes and outcomes. WHAT YOU WILL NEED Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field, or have equivalent practical experience.. Strong analytical and problem-solving skills. Clear written and verbal communication skills. A proactive mindset and willingness to learn in a fast-paced environment. Strong organizational skills and attention to detail. Interest in fintech, crypto, digital assets, or technology-driven businesses. WHY JOIN US We are shaping the world of finance and now is the right time to join. We have exceptionally talented Blockstars who are eager to share their knowledge and help you grow your career. We offer a collaborative on-site working environment where no two days are the same and you will be able to create impact from your first day. You will also receive: Hands-on experience at a global leader in crypto and fintech. Real project ownership with measurable business impact. Mentorship and guidance from experienced professionals. Exposure to a high-growth, international, and regulated environment. Opportunity for a full-time role based on performance and business needs. COMPENSATION & PERKS Competitive full-time salary for your level of experience Based in our Dallas office with four days per week in-person collaboration Daily free lunch at the office ClassPass to keep you moving and well Apple equipment to do your best work The chance to make a real impact and grow your career at a fast-scaling global crypto company Flexible, modern, and people-first work culture Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characterist