Finance Operations Manager

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. THE OPPORTUNITY We’re looking for a Finance Operations Manager to join our Group Finance team at Multiverse. This is a high-ownership role at the intersection of Finance, Sales, and Operations. You’ll take full responsibility for the end-to-end commissions process for our UK sales organisation — from calculation and payment through to reporting, controls, and system administration. It’s a role that demands technical rigour and commercial judgement in equal measure, and one that gives you a genuine seat at the table with Sales leadership and FP&A. For someone coming from an audit or financial controls background, this is a compelling step into industry. You’ll apply the controls expertise and analytical depth you’ve built in practice to a fast-moving, high-growth environment — with the added dimension of driving automation and process improvement as we scale toward the next stage of our growth. The pace, the complexity, and the IPO-readiness rigour we’re building toward will feel familiar — but the ownership and commercial exposure will be unlike anything you’ve had before. As we continue to scale, the scope of this role is expected to grow with us, with the opportunity to take on broader ownership across the Finance Operations function over time. SPECIFICALLY, YOU WILL: - Own the end-to-end monthly and year-end commission calculations for our UK sales organisation, ensuring accuracy, timeliness, and adherence to all commission plans and policies - Lead the reconciliation of commissions data between our CRM and commissions system, maintaining integrity across all inputs including bookings, attainment metrics, and quotas - Produce monthly commissions dashboards and variance analysis for Sales leadership, Finance, and FP&A, including preparation and review of monthly accruals in line with IFRS or UK GAAP - Act as the primary point of contact for the Sales team on commission queries and compensation statement reviews, building trusted relationships across the business - Own the administration of our commissions system (e.g. Everstage or equivalent), including data integration, plan configuration, and reconciliation to payroll - Drive process improvement and automation across the commissions cycle — identifying opportunities to reduce manual effort, strengthen controls, and leverage AI tools to improve efficiency - Lead on audit support and financial controls documentation, bringing the rigour and standards expected of a business preparing for its next stage of growth ABOUT YOU - You are ACA, ACCA, or equivalent qualified, with 4–6 years of experience in audit, accounting, or a similar finance role — ideally from a Big 4 or mid-tier practice background - You have a strong technical grounding in financial controls and reporting, with working knowledge of IFRS 15 or experience applying accounting standards to complex, recurring transactions - You are highly proficient in Excel or Google Sheets and comfortable working with large, complex datasets; experience with CRM or SPM systems (