Business Development

ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a Business Development Lead, you’ll play a critical role in building and nurturing a robust ecosystem of partners and stakeholders around Sierra, amplifying our reach and market impact. - Industry Partnerships - Identify, source, and execute partnerships with key industry players and technology platforms - Own partnership discovery, deal structuring, and ongoing relationship management - Customer & Distribution Channels - Experiment with and develop alliances and distribution channels beyond direct sales - Leverage Sierra’s network of investors, partners, and industry influencers to generate inbound interest and introductions - GTM Collaboration - Work closely with Sales and Marketing to support GTM efforts through partnerships and ecosystem-driven initiatives - Ensure partnerships are effectively enabled and integrated into existing GTM motions - Market Intelligence & Expansion - Gather partner and customer insights to inform product and GTM decisions - Support exploration of new industries, use cases, and geographies through hands-on research and partner engagement WHAT YOU'LL BRING - 8+ years of experience in business development, partnerships, or related roles in tech - Demonstrated success sourcing, structuring, and closing complex, high-impact partnerships - Comfort building and sustaining relationships with senior executives and decision-makers - Analytical and execution-oriented mindset with the ability to assess opportunities and act independently - Ability to thrive in ambiguity and operate autonomously in a fast-moving startup environment EVEN BETTER... - Prior experience at a high-growth AI or enterprise SaaS startup - Deep expertise in a few of our key industries: financial services, healthcare, telecommunications, media, travel, transportation and hospitality, retain and consumer goods, and/or technology - Experience structuring and managing ecosystem partnerships OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuous