Senior Software Engineering Manager, Toast Web Platform

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Senior Engineering Manager for Toast Web Platform (PLEX), you will lead the strategy and execution behind Toast’s core web platform and growth surfaces, shaping how teams build, ship, and scale high quality web experiences across the company. You will guide the evolution of our component library, tooling, build systems, and micro frontend architecture while partnering closely with product, design, and engineering leaders to unlock faster experimentation and measurable customer impact. Working across discovery, activation, conversion, and re engagement, you will empower teams to move quickly without sacrificing reliability or performance. Your leadership will elevate the frontend development experience at Toast while driving growth outcomes that directly influence adoption, retention, and long term value across our web ecosystem. A day in the life (Responsibilities) Lead the technical vision and execution for Toast’s web platform and growth surfaces, driving business impact across the customer lifecycle. Create leverage for dozens of product teams by improving developer experience, performance, and reliability across hundreds of SPAs. Break down large platform and growth initiatives into clear, incremental milestones that deliver measurable outcomes. Establish and uphold frontend standards, architecture patterns, and best practices across the organization. Coach and mentor engineers and managers, helping them grow technically and as leaders. Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist. What you'll need to thrive (Requirements) 5+ years of experience leading high performing frontend or platform engineering teams in production environments. Strong background in modern web architecture, including component libraries, build systems, CI CD, and microfrontend patterns. Experience owning or contributing to internal developer platforms that support multiple product teams. Demonstrated success partnering with product stakeholders to drive measurable growth outcomes such as activation or conversion improvements. Ability to translate broad strategic goals into clear technical roadmaps and execution plans. Strong communication and leadership skills with experience influencing senior technical and product leaders. Track record of mentoring engineers and building inclusive, high ownership teams. Nice to Haves: Experience leading teams that sit at the intersection of platform enablement and customer facing product surfaces. Background in experimentation driven product development or product led growth environments. *** This is a hybrid role requiring in-office presence two days per week *** #LI-HYBRID #BI-Hybrid AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our re