Mid-Market Sales manager (Inbound)

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary – As a Mid-Market Sales manager based in India, you will manage a team responsible for onboarding customers and driving inbound revenue from leads across multiple regions in a fast-growing fintech environment. This role focuses on converting inbound demand into scalable revenue through fast lead engagement, onboarding support, KYC completion, and transaction activation. You will lead a team engaging clients via tele-calling and multi-channel outreach to maximize conversions and customer experience. You will monitor team performance against KPIs including revenue, transactions, conversion, productivity, and SLA adherence while maintaining quality and compliance standards. Strong leadership is essential to train, motivate, coach, resolve operational challenges, and work with management to continuously improve performance and business outcomes. What you’ll do Revenue & Pipeline Ownership Own monthly and quarterly revenue targets Drive conversion across the funnel Ensure fast response to inbound leads and faster conversion to first transaction Team Leadership Manage 10+ Inside Sales Managers Drive a high-performance and accountable culture Coaching & Enablement Run deal reviews and coaching sessions for reps Improve qualification and closing capabilities Drive continuous performance improvement within the team Funnel Optimization Improve lead response time and conversion metrics Partner closely with Marketing, AnP, and Operations teams Identify funnel gaps and implement process improvements Forecasting & Analytics Own forecasting cadence and reporting Analyze pipeline, conversion trends, and team performance Drive data-backed decision-making and execution Who you are Experience 5–8+ years of experience in B2B Tele Sales 2–4+ years managing inbound/inside Tele sales teams Core Competencies Strong analytical and operator mindset High standards with strong execution intensity Strong coaching and people management capabilities Ownership mentality with bias for action Success Metrics Consistent revenue target achievement Improved conversion rates and sales cycle efficiency Clear pipeline visibility and forecasting accuracy Ability to build and manage a high-performing team The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Do it. Own it. Being fearlessly accountable in everything we do. Continuously improve Always striving for a higher standard than our last. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.