Senior Sales System Engineer 3

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Sales System Engineer ( Application Engineer 3 ) About the job Twilio is looking for a Senior Salesforce Developer to join the GTM Automation team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape. You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data, and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions. Responsibilities In this role, you’ll: Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users. Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model. Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders. Review and assure quality in all code entering our codebase. Continually evaluate and refactor our existing codebase for increased extensibility. Architect and implement solutions specifically designed to stay within Salesforce multi-tenant constraints (e.g., Heap Size, CPU timeouts, and SOQL limits). Ability to learn new technologies depending on project requirements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 4-6 years of experience building and maintaining Salesforce environments supporting enterprise-scale systems. Must have hands-on experience building Lightning Web Components, Apex,SOQL GitHub, and other CI/CD tools within Salesforce. Solid understanding of Salesforce integration patterns (REST/SOAP APIs, platform events, asynchronous processing) Strong experience designing Salesforce data models for complex workflows and integrations Experience leveraging AI-assisted development tools (e.g., Claude, Cursor) to accelerate the development of Apex code, Flows, and Salesforce metadata while maintaining code quality and best practices Debug issues, troubleshoot errors, and help maintain existing Salesforce solutions for performance and reliability Collaborate with team members, business analysts, and stakeholders to understand requirements