Principal Software Engineer, AI

Job Title : UI Engineering Manager Location : Atlanta, Indianapolis, Guadalajara WHY YOU’LL LOVE SALESLOFT: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full. These are the values that define who we are, that have empowered our staggering growth, and could be instrumental to your career development Headquartered in Atlanta, Georgia, with offices in San Francisco, New York, London and Guadalajara, SalesLoft has over 450 employees and is growing rapidly. As a testament to our Organizational Health, SalesLoft has been named twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ featured by The New York Times as a start-up on a path to a $1B valuation, and has been recognized as a ‘#1 Best Place to Work in Atlanta’ three separate years. SalesLoft is ranked #1 in the emerging category of Sales Engagement software and is on a mission to equip companies to maximize revenue by creating a fantastic buying experience. We’re redefining an age old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us! THE OPPORTUNITY: Although we’re proud of our history, we’re just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent. At SalesLoft, our Engineering Manager role is pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Engineering team. You will partner with the other Engineering Managers in the company to lead and drive continuous process improvements and innovation as well as establish trust across the org with Product Managers, Support, Technical Operations, and peer engineering teams. As a UI Engineering-focused Manager, you will help UI Engineers to develop their career plans and assign project work tailored to their skill set. In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to manage and define processes and metrics for a team that supports impactful and revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference. WHAT WE’RE LOOKING FOR: We are seeking managers who exemplify our cultural core values: put customers first, team over self, glass half full, focus on results, and bias towards action, and will lead teams of engineers in our long term goals of delivering the best product to customers in the market. We believe in servant leadership. We empower team members to do their best while holding them to a higher standard of growth, accomplishment, and results. As a manager, you will have three to eight individual contributors as direct reports. You will be responsible for conducting weekly or at least twice a month one on one meetings with your direct reports, where you provide feedback, mentor/coach them, and help them grow in their careers and competencies. You will conduct quarterly reviews with your direct reports and provide feedback to the other managers about any of their direct reports that you have worked with. As your team members grow, you will be the one to guide them through the promotion process and for those who are struggling, create a performance improvement plan. You will be a key part of the recruiting, hiring and onboarding process and will provide input for merit increases. In addition to your people management responsibilities, you will be asked to assist with customer escalations. We have a strong customer first focus so we have aggressive internal service level agreements to respond to customers quickly. We expect managers to help drive these the urgency of customer issues and for severe issues, we look to managers to support the response team. As a member of the management team, you will be asked to support on