Senior DevOps Engineer

COMPANY DESCRIPTION Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you! So, who is GROW Inc? Founded in 2016, we’re the Australian FinTech success story solving major problems in the Superannuation and Managed Funds industries. The administration platforms (the software that tracks everything to do with your super and investments) that you see today are built on things you or your parents would recognise from the glory days of 90’s computing - we're revamping the way this is done through modern, powerful technology to create a better experience for you and every other Australian. How are we doing it? We’re solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology. We’re making super and investments more timely and making the information more accessible whilst enabling wealth management companies to offer more cost effective solutions: all with the goal of improving the financial wellbeing of all Australians. Now with over 1 million Australians using our technology every day, we're ramping up as we build new products and enter new industries, and we're looking for talented, driven people (just like yourself!) to join us. We’re rebels with a cause. We’re authentic, diverse, and we embrace our differences as we continue to put a dent in the universe. We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day. As a Senior DevOps Engineer at GROW, you will: - Ensure platform reliability and resilience by defining and meeting service reliability targets, managing error budgets, and developing/testing disaster recovery plans. - Implement and enhance observability across platforms, including monitoring, alerting, logging, metrics, and tracing to provide clear insights into system performance and reliability. - Manage cloud infrastructure and architecture (AWS), driving continuous improvement, scalability, and resilience of cloud and network environments. - Automate infrastructure and platform operations using Infrastructure as Code and CI/CD practices to reduce toil, improve repeatability, and accelerate delivery. - Own cloud cost management (FinOps) by monitoring usage, improving cost predictability, identifying efficiencies, and reporting on cloud and software spend. - Deliver and support platform tools and features, including participating in discovery, proof‑of‑concepts, build vs buy decisions, implementation, training, and ongoing support. - Enable and support software delivery pipelines, maintaining and improving continuous delivery platforms and supporting build, deployment, and release processes. - Participate in operational support and incident management, including on‑call rotations, incident response, root cause analysis, and continuous improvement. - Maintain high standards of governance, risk, and security, ensuring platforms are secure, patched, compliant, and aligned with audit and certification requirements. - Provide technical support to internal teams and customers, acting as an escalation point, supporting onboarding and integrations, managing data exchange mechanisms, and collaborating with vendors. Why you’ll love working at GROW - Growth Opportunities – Last year over 20% of our team stepped up through promotion! - ME Days – Take an additional 4 days of leave off per year to support your wellbeing and recharge the batteries! - Hybrid Working Model – We've adopted a true hybrid work approach! - Inclusive Holidays – Flexibility to swap public holidays to recognise what matters most to you! - 10 Weeks Paid Parental Leave – Irrespective of parenting role, as well as Superannuation contributions for new parents while on unpaid parental leave for a period of up to 12 months!