Hospice Sales Liaison - (Lufkin)

Join VitalCaring – Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members. Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. Why Choose VitalCaring? Drive Innovation. Deliver Impac t - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families—today and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Health & Wellness • Medical, Dental & Vision • Pharmacy Benefits • Virtual & Mental Health Support • Flexible Spending Accounts (FSAs) & Health Savings Account (HSA) • Supplemental Health & Life Insurance Financial & Legal • 401(k) with Company Match • Employee Referral Program • Prepaid Legal Plans • Identity Theft Protection Work-Life Balance & Perks • Paid Time Off • Pet Insurance • Tuition & Continuing Education Reimbursement Join VitalCaring Group and experience a company that invests in you every step of the way! Job Summary At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Care Transition Coordinator (CTC), you will serve as the primary liaison between referral sources, patients and families facing end-of-life or home health needs, and the clinical team. You will support seamless transitions of care by conducting effective sales calls, strengthening relationships, educating partners and families, and coordinating timely referrals. Every encounter reflects our values—trustworthy, capable, compassionate, proactive, and called. Essential Functions Referral Development & Sales Execution Serve as a liaison between referral sources, patients and caregivers, and the clinical team to ensure seamless coordination through the care transition process. Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques. Identify and meet the needs of referral partners through consistent communication and service excellence. Successfully execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth. Initiate, manage, and document consistent sales activities across multiple contacts within each referral source. Achieve established referral and admission goals and contribute to overall organizational growth. Relationship Building & Collaboration Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams. Represent the organization professionally and tactfully across a variety of healthcare settings. Work in close partnership with clinical and operational leaders to support timely admissions and appropriate patient onboarding. Participate in community outreach, education, and events to in