Sales Administration Manager

We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. The Role The Sales Administration Manager is responsible for providing administrative support to the sales, finance and operations team of Flowbird Polska and ensuring smooth and efficient sales operations. This role requires strong organizational and communication skills, attention to detail, and the ability to work well under pressure. Sales Administration Manager reports directly to the Regional Manager. How to make an impact Order Processing: Responsible for processing standard hardware sales orders from DLP to invoice and maintaining accurate records. Sales Support: Provides support to the sales team by handling administrative tasks such as preparing sales proposals, creating sales reports, and maintaining customer databases (orders, contracts, invoices…) registered, archived and synchronized within systems. Finance Support: Gathers data for invoicing, distributes the invoices, manages incoming documents, prepares reports related to the annual invoicing, analyses contracts in reference to Flowbird terms and conditions Data Management: Responsible for maintaining accurate financial records MBR file, Orders files, SalesForce and CRM system, tracking service delivery performance and its invoicing. Maintaining sales data and preparing reports for management and sales review Maintaining Record Keeping and Documentation: develop and implement efficient systems for record-keeping and document management; ensure compliance with relevant regulations and maintain accurate and up-to-date records Office management: responsible for managing administrative sales documents and its archiving EasyPark (MPP) Sales Support: Providing full administrative support for the sale of EasyPark MPP mobile services, including the preparation of dedicated offers and contract annexes for clients using this platform. MPP Order Processing: Supervising the process of registration, fulfillment, and invoicing of EasyPark MPP mobile services. EasyPark Data Management: Responsible for maintaining accurate and up-to-date data regarding clients, orders, and revenues from EasyPark MPP activities in CRM systems (e.g., Salesforce) and financial files (e.g., MBR). Your background Candidates must possess at least a Bachelor's degree and have a minimum of 3 years of professional experience in administrative roles or as a sales assistant. Foundational understanding of invoicing and finance tasks. Proficiency in data archiving, database creation, and process management. Familiarity with customer satisfaction and archiving protocols. Expertise in workflow organization and the ability to optimize existing processes. Strong verbal and written communication skills. High level of competence with computer applications, including Excel, Word, the Internet, and Google Suite. Capability to establish and execute custom organizational and communication systems. Full professional fluency in both English and Polish. Life Skills Highly organized and rigorous in approach. Self-motivated and capable of working autonomously. Multi-task oriented with a strong commitment to work ethics. Open-minded and effective in communication. This role is based in Lodz