Solutions Manager

We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. The Role As a Solutions Manager, you will be a strategic revenue driver embedded within the sales organization. The purpose of this role is to leverage deep expertise in Hardware (Terminals), Back-end systems, and SaaS (Advanced HUBs, Permit systems) to accelerate deal cycles and win business. Moving beyond traditional support, you will actively co-pilot high-value opportunities, architect winning tender strategies, and equip the sales force with strong competitive knowledge. You will collaborate closely with regional sales teams, Product Management, and other Solution Managers across Europe. In this highly impactful position, you will directly influence the conversion of complex technical requirements into closed revenue by defining ROI and building client confidence during critical negotiations. How to make an impact Act as a trusted technical advisor throughout the sales cycle by qualifying customer needs, matching them with product capabilities, and addressing objections with credibility. Own the technical content of complex RFPs/RFIs/tenders, collaborating with peers to build reusable templates, content libraries, and strategic "win themes." Bridge the gap between client use cases and product capabilities by co-creating value propositions and providing vital feedback on unmet needs to Product Management. Deliver compelling, tailored product demonstrations that highlight differentiators, technical robustness, and roadmap alignment through engaging storytelling. Empower the sales force by training teams on product updates, participating in the onboarding of new hires, and creating localized enablement assets such as battlecards and playbooks. Evangelize the product and build the Arrive brand by representing us at events, webinars, and industry forums, positioning yourself as a collaborative thought leader. About you You are a driven, collaborative professional who thrives at the intersection of technology and sales. With a strong growth mindset, you excel at translating complex technical requirements into clear, compelling value propositions. You are a natural problem-solver who enjoys working cross-functionally to bridge gaps, build confidence with clients, and champion innovative solutions. Passionate about empowering others, you bring an educational approach to the workplace, fostering a culture of technical understanding within your team. Your proactive nature ensures you are always learning, tracking market trends, and anticipating customer needs to help us build more livable cities. Your background 5+ years of experience in a pre-sales, sales engineering, or technical support role, ideally with exposure to industrial hardware products and capital equipment. In-depth technical knowledge of Terminals (operational principles, components, maintenance, and integration) alongside Back-end and SaaS systems. Significant experience managing the end-to-end technical aspects of tender responses, including solution design, proposal writing, and navigating procurement processes. Exceptional communication and presentation skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences. Proven track record of mentoring and training sales teams, coupled with strong analytical skills and a customer-centric approach to problem-solving. P