Sales Admin Team Leader - Italy

We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. The Role We are seeking a highly motivated Sales Admin Team Leader to join our busy Italian team, based in either Rome or Milan . The sales admin team's core tasks include pre-sale work including the administration associated with supporting new client offers, managing tenders, and handling maintenance or recurring revenue contracts. They are also responsible for building complex orders for new parking/payment machines, including checking production, delivery, installation, and invoicing of pay stations. This is a pivotal role for a professional with proven experience in leading a small team and a solid background in sales administration or tender management. We are not looking for high seniority, but rather an "early-to-mid career" professional who is hungry to make an impact, optimize administrative workflows, and implement new, efficient processes. A business-level command of the English language is a mandatory requirement to succeed in this international environment. About you Leadership Experience: Prior experience successfully leading a small team, with the ability to motivate staff and manage diverse administrative tasks. Domain Expertise: Strong professional background in sales administration or tender management. Operational Mindset: Demonstrated ability to organize complex administrative work and a track record of implementing process improvements to drive efficiency. Business English: Fluency in English (written and verbal) is a must for navigating international business requests and internal communications. Proactive Attitude: A "change-maker" mindset with high motivation to take ownership of the administrative function and evolve it alongside the busines s. Your background Advanced proficiency in ERP systems and CRM tools (e.g., Salesforce, SAP, or similar). Strong professional background in sales administration or tender management. Experience managing public sector tenders and understanding local procurement language in Italy. Knowledge of basic financial terms such as revenue recognition and discount structure. This role can be based in our offices in either Milan or Rome. Hybrid working, 3 days in the office per week, 2 days from home.