Senior Systems Architect (Sales Compensation)

We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. Role Overview: We are seeking a highly analytical and technically skilled Senior Sales Compensation Systems Architect to lead the design, configuration, optimization, and ongoing evolution of our sales compensation platform ecosystem. This role will report to the Director of Sales Compensation and serve as the primary owner of the Xactly architecture, driving scalable compensation solutions, advanced commission automation, data integrations, and operational excellence across global sales compensation programs. The ideal candidate combines deep expertise in Xactly configuration and technical development with strong business acumen in incentive compensation strategy, sales operations, and financial analysis. This individual will partner closely with Sales Compensation, Finance, Revenue Operations, HR, and IT teams to ensure accurate commission processing, scalable plan administration, and actionable performance insights for executive leadership. This role is both strategic and hands-on, requiring the ability to architect complex compensation solutions while also supporting ongoing administration, testing, analytics, and continuous process improvement initiatives. What You’ll Do Xactly Architecture & Platform Ownership ● Serve as the technical owner and subject matter expert for the Xactly platform environment. ● Design, configure, and maintain scalable compensation solutions within Xactly Incent and related modules. ● Develop complex commission calculation logic, rules, formulas, workflows, and custom configurations aligned with business requirements. ● Lead platform optimization initiatives to improve automation, processing efficiency, scalability, and data integrity. ● Manage platform enhancements, release updates, and long-term system architecture planning. Integrations & Data Management ● Architect and maintain integrations between Xactly and upstream/downstream systems including CRM, ERP, HRIS, payroll, and data warehouse platforms. ● Develop and support ETL processes, automated data pipelines, and file integrations using Xactly Connect and related technologies. ● Partner with IT to ensure data accuracy, governance, and system reliability. ● Troubleshoot integration issues, reconcile data discrepancies, and implement sustainable corrective actions. Compensation Operations & Plan Support ● Support the implementation and ongoing administration of sales compensation plans globally. ● Translate compensation plan documents into scalable technical configurations and automated calculation logic. ● Assist Compensation leadership in modeling plan changes, evaluating payout structures, and improving incentive effectiveness. ● Support quota, territory, rate, hierarchy, and participant management processes within Xactly. Reporting & Performance Analytics ● Deliver comprehensive commission and compensation analysis for quarterly business reviews and executive leadership reporting. ● Build dashboards, reporting frameworks, and analytical models that provide visibility into: ○ compensation performance ○ payout trends ○ plan effectiveness ○ attainment metrics ○ cost of sales ● Identify trends, anomalies, and optimization opportunities through detailed data analysis. Qualifications Required: ● 5+ years of experience working with Sales Performance Management (SPM) or Incentive Compensation Manageme