Partnerships Manager

We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems. What to expect: You’ll handle real client accounts, not dummy data Accuracy matters — mistakes don’t hide for long You’ll communicate with clients and internal teams regularly If you want to build confidence, judgement, and ownership, it will be. What you'll do: Developing and executing strategy for partnerships growth whilst maintaining existing relationships Support partners with client requests, handle client sales and onboarding Assist with managing partners and maintaining partners satisfaction Manage the sales pipeline by following up on leads coming from partners and closing them Communicate with the operational teams to ensure a high standard of service quality and coordination Collaborate with cross functional teams to escalate any issues partners might be experiencing Help us to advance our technical lead by providing input into our software development process Any other ad-hoc responsibilities as required Tasks (what does the role do on a day-to-day basis) Support partners with client requests, handle client sales and onboarding Assist with managing partners and maintaining partners satisfaction Manage the sales pipeline by following up on leads coming from partners and closing them Communicate with the operational teams to ensure a high standard of service quality and coordination Collaborate with cross functional teams to escalate any issues partners might be experiencing Any other ad-hoc responsibilities as required Who you are: Experience with partnerships, business development, or sales A degree in marketing, business, communications or related disciplines; extensive work experience would make up for lack in qualifications You’ll leave this role better than you started. That’s the goal. Key competencies for position and level Interest in fintech & broad based knowledge of the landscape both in HK and SG Help us to advance our technical lead by providing input into our software development process Fluent in English (verbal and written), Cantonese and Mandarin will be an advantage Key behaviours we expect to see In addition to demonstrating our Osome Values (Care for customers and teammates, Continuous improvement, Transparency, Attention to detail), the role holder will be expected to demonstrate the following: Outstanding communication and interpersonal skills Excellent organizational and time management skills Relationship building and management skills Strategic thinker Networking aptitude Great multitasking skills Attention to detail Our Benefits Osome grows alongside you, but we already have a few perks: The opportunity to join a goal-driven startup with big ambitions An open, inclusive working environment, with founders deeply-rooted in the startup space An agile working model focused on goals and performance International environment with diverse culture Competitive remuneration package Training and professional growth allowance Remote-first and flexible working arrangements Flexible medical benefits scheme Equal Opportunity Statement At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally prote