Regulatory Resilience Manager

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the Role We’re looking for a Regulatory Resilience Manager to support complex payment incidents, scale programs, improve processes, and complete cross-functional work that keeps our regulatory commitments on track across our global regulated entities. This role sits at the intersection of regulatory operations, technology, and program delivery, ensuring that regulatory requirements translated into clear plans are executed efficiently and sustained over time. You’ll work closely with Product, Engineering, Legal, Compliance, Risk, and external partners to drive regulatory initiatives from intake through delivery, while continuously improving how we operate in a highly regulated environment. What You’ll Do Tactical program delivery for regulatory initiatives, including execution, tracking, and reporting Operational payment incident analysis, classification, maintenance and internal reporting Help the COO/ Regulatory Operations Manager build and maintain scalable regulatory operations processes and playbooks, leveraging automation and AI Drive cross-functional alignment across Product, Engineering, Legal, Compliance, Risk, and Operations Help identify operational risks, gap, dependencies, and bottlenecks; proactively surface and resolve issues Support audits and examinations by coordinating responses and documentation Continuously improve regulatory workflows through automation, tooling, and process optimization What You’ll Bring/ Must Haves 2+ Regulatory Reporting Experience: Demonstrable solid experience in regulatory reporting within fintech, payments, or banking, including familiarity with European frameworks. This should include experience in incident reporting. Strong understanding of operating in regulated financial/ payment environments Experience working with Engineering & Product teams Proven ability to manage complex, cross-functional tactical work with multiple stakeholders Exceptional organisational skills and attention to detail, with the ability to juggle competing priorities Clear, concise communicator who can translate complex regulatory concepts for diverse audiences Comfortable working with ambiguity and evolving regulatory requirements Experience building processes from scratch and scaling them as the business grows Experience working with Jira and Google Suite Nice to Have Knowledge of/ experience working with DORA Knowledge of financial regulations at a global level Experience working directly with regulators or supporting regulatory exams Background in, Regulatory Operations, Incident Management, Compliance or Risk Operations Experience supporting international and/ or multi-jurisdiction regulatory programs Why This Role Matters This role is critical to ensuring that regulatory requirements are not just met, but operationalized in a way that enables the business to move quickly and confidently. You’ll help the company to scale responsibly while maintaining strong relationships with regulators and internal stakeholders.