Fraud Investigations Specialist (C)

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role Are you a highly analytical and detail-oriented professional with a passion for combating fraud and financial crime? We're seeking a Fraud Investigation Specialist to join our dynamic and growing team. In this critical role, you will be on the front lines of protecting our financial products by expertly detecting and investigating fraudulent activities and financial crime through in-depth analysis of transaction data. We're looking for someone who thrives in a fast-paced, high-production environment, can manage sensitive information with the utmost discretion, and upholds the strongest ethical standards. If you possess exceptional communication skills, a proven track record in financial crime investigations within a regulated financial institution, and a solid understanding of fraud detection technologies, we encourage you to apply . What you will do As a Fraud Investigation Specialist, you will be instrumental in: Conducting Comprehensive Investigations: Proactively monitor daily alerts, meticulously investigate flagged transactions, document findings thoroughly, and execute appropriate actions to mitigate risks. Data Analysis & Reporting: Maintain key performance indicators (KPIs) and metrics, manage fraud investigation dashboards, and generate insightful reports to inform strategic decisions. Policy & Procedure Enhancement: Continuously review and update fraud investigation procedures and policies to ensure they align with the latest industry best practices and regulatory requirements. Staying Ahead of the Curve: Remain current on emerging industry trends, regulations, and best practices in fraud and financial crime investigations, including international AML/CTF regulations and fraud risk management standards. Cross-Functional Collaboration: Build and maintain strong relationships with internal cross-functional teams, collaborating effectively with stakeholders located globally. Ensuring Timely Collaboration: Maintain partial availability during US Eastern Time Zone business hours to facilitate seamless communication and collaboration with international team What you will need To succeed in this role, you'll need: Experience: 2-4 years of experience in Fraud Risk Management or Financial Crime investigation, preferably within a regulated financial institution (Fintech experience is a strong plus). Proven expertise in transaction fraud management (Must-have). Demonstrated experience resolving Account Takeover (ATO) incidents (Must-have). Analytical Acumen: Proven ability to investigate complex cases involving legal entities and cross-border payments. Regulatory Knowledge: Solid familiarity with international AML/CTF regulations and Fraud Risk Management standards. Technical Proficiency: Strong understanding of rules-based engines and Machine Learning (ML) detection models used in fraud prevention. Attention to Detail: Exceptional attention to detail, coupled with strong time management and organizational skills. Data Skills (Advantageous): Proficiency in SQL and strong data analysis skills are a significant