Fleet Operations Specialist

About Inspiration Fleet: Inspiration Fleet is the first and only eFMC®, a fleet management company built from the ground up to simplify and accelerate the transition to evolved, electric fleets. With best-in-class fleet transition planning, vehicle procurement and leasing, comprehensive fleet services and charging solutions, and white glove expert support, all delivered via a modern, AI-powered tech stack on an open platform that integrates data and functionality across systems and siloes, we are the partner of choice for fleets looking to thrive in the era of Big Data, AI, and connected electric and autonomous vehicles. About Inspiration Mobility Group: Inspiration Mobility Group is a specialist asset management platform dedicated to accelerating the transition to an electric future. Inspiration invests in, owns, and operates the real assets that enable the decarbonization of transportation, including electric vehicles, charging and energy infrastructure, and real estate. Leveraging our unique combination of flexible capital, cutting-edge technology, and deep operational expertise, our businesses deliver integrated, scalable solutions for the electric economy. To Learn More: Read the latest on our business here. We’re proud to have been recently named as one of the Best Places to Work in the large business category by the Washington Business Journal for the third year in a row. Your Mission: Your mission is to support the documentation, compliance, and administrative workflows that keep Inspiration’s vehicle assets road-ready and our fleet operations running smoothly. As a key member of the Fleet Operations team, you will manage critical paperwork and records, coordinate with internal and external partners, support customers, and improve processes that help keep us compliant, organized, and operationally efficient. You will report to: Manager of Title and Registration Operations Key Responsibilities: Manage the end-to-end registration and titling document workflow, including intake, organization, scanning, storage, routing, and shipment of required paperwork Coordinate with customers, internal teams, vendors, financing partners, and state agencies to collect required information, signatures, credentials, and supporting documentation Maintain accurate physical and digital records across internal systems, including vehicle title, registration, renewal, mailing, shipment, and status information Monitor task queues, shared inboxes, spreadsheets, and workflow tools to ensure operational activities are completed on time, escalated when needed, and visible to the right stakeholders Identify and resolve documentation gaps, data discrepancies, delays, and process issues in partnership with the appropriate stakeholders Serve as a responsive point of contact for fleet operations inquiries from internal teams, customers, vendors, and financing partners Contribute to internal team operational activities, including metrics/KPI monitoring, process improvements, SOPs, training materials, and workflow documentation that improve accuracy, turnaround time, visibility, and scalability Who You Are: You are highly organized, detail-oriented, and comfortable managing a high volume of administrative and operational tasks You have at least 1 year of experience in an administrative, operations, or coordination role - experience in fleet, automotive, leasing, logistics, title and registration, or other regulated or process-driven environments is a plus You are methodical and process-minded, with a natural ability to identify workflow improvements, reduce errors, and improve operational efficiency You communicate clearly and proactively, whether requesting information, providing updates, or resolving documentation issues You are comfortable using tools such as Jira, Excel, SharePoint, or similar platforms to track work, manage files, sort and filter data, and reconcile information across systems You exercise sound judgment when handling sensitive custom