Senior SRE

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. The opportunity We are looking for a Senior SRE profile who will design and implement the Pigment infrastructure for tomorrow. Pigment is a technically challenging platform. It calculates and synchronizes large datasets that must be updated in real-time. Data comes from client models that can be up to billions of rows. This data can be pivoted, transformed, and aggregated on-demand through our formula engine while rendering live on our front end. Here are the challenges to be tackled as an SRE : Define and build the infrastructure needed to answer our performance challenges, automate it, and make it scalable. In particular, ensure that the infrastructure scales in and out according to the platform usage. Secure high availability and redundancy of the Pigment platform. Ensure that the platform’s performance and correctness are monitored accordingly, spread observability best practices across the engineering team. Participate in incident response. Accompany Pigment geographical expansion as the company grows and we sign clients overseas. Work with our security team on the implementation of their roadmap when related to infrastructure and development pipelines (code repository, credentials management, ...) Continuously chase inefficiencies within our development practices and pipelines. Seek improvement and automation wherever possible. Drive change across the software engineering team. In addition to SRE responsibilities, we expect you to contribute to software development activities. We believe SRE engineers should collaborate closely with software engineers, fostering a shared understanding of day-to-day challenges, rather than operating in separate teams. Last but not least, you will not be alone! You will be part of an SRE team. Our Engineering team Our Engineering team is responsible for developing our SaaS platform and building a comprehensive and user-friendly product. Pigment engineers participate in the entire application development lifecycle, focusing on design, coding, and keeping the production platform up and running. They can be specialized, but there is no strict separation between the infrastructure, backend, and the frontend. We value user-centricity and pragmatism: we choose the most relevant tools for the problem we have to solve, understanding the strengths and constraints of each technology. Our engineering culture also values curiosity, humility, trust, ownership and team spirit. Technical stack: Kubernetes (GKE, hosted on Google Cloud Platform): hosting all our infrastructure components except some PostgreSQL hosts, hosted on Google Cloud SQL Terraform: all our infrastructure is managed via this infrastructure as code (creation of GKE clusters, Google Cloud SQL databases, GCS buckets, IAM permissions...) Databases: PostgreSQL (CloudSQL and CloudNativePG), SingleStore, ElasticSearch RabbitMQ: queuing system Temporal.io: workflow automation platform Others: ArgoCD, Istio, Vault, Github, Docker (for local d