Implementation Manager

Company Founded by CPAs, tax attorneys, and engineers, Taxbit is the leading innovator automating global tax reporting for the digital economy. Taxbit's AI-enabled platform streamlines compliance related to digital assets, payments, and other financial transactions. Its unique combination of deep subject matter expertise and AI-forward technology have made it a fast-growing disruptor trusted by the world's leading fintechs, marketplaces, digital asset players, Big 4 accounting firms, traditional enterprises, and government agencies. Backed by top-tier Silicon Valley VCs, Taxbit's team is located across offices in San Francisco, New York, Seattle, Salt Lake City, London, Madrid, and Singapore. Opportunity for Impact As an Implementation Manager, you’ll serve as a trusted advisor to our enterprise customers by: Partnering closely with exchanges, marketplaces, and FinTechs to design, implement, and activate TaxBit’s products and solutions Working in close collaboration with our engineers and subject matter experts (SMEs) to optimize quality and business impact for your portfolio of customers Creating feedback loops from our largest customers back to our engineering teams to help inform our product roadmap and design value-adding products You’ll have lots of fun opportunities to scale your impact in a hypergrowth startup! Role and Responsibilities Project manage complex implementation engagements for enterprise accounts Oversee overall project plan and implementation with TaxBit SMEs and engineers Capture and document clients’ business goals then translate the goals into technical requirements Work with TaxBit SMEs and engineers to document clients’ data requirements and architecture to drive discussions with clients Establish, develop and own client relationships with business and IT stakeholders Help clients integrate with TaxBit’s product suite Debug and investigate complex issues independently and escalate as needed Lead customer launches and ensure post go-live success Contribute to a great team culture and working environment Professional Qualifications Bachelor’s Degree in Accounting, Business, Information Systems or similar 4+ years of experience in technology consulting, professional services, data analysis or related fields Personal Characteristics Fluent in English; native fluency in a main European language; preferred business-level proficiency in 1-2 additional languages Experience in enterprise architecture, including AWS, integration technologies, and APIs Experience working with Engineering teams Effective communication and client management skills Strong problem solving skills and an ability to thrive amidst ambiguity Strong desire to work in a hyper-growth startup with a collaborative teamwork and leadership approach Passion for and curiosity about digital assets Background and expertise in FinTech, RegTech, or Tax & Accounting preferred Compensation The base salary range for this role is €60,000–€100,000. Certain roles may be eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Benefits & Perks Competitive cash compensation (based on experience) Equity (RSUs) Competitive benefits package Modern pension plan Financial wellness benefits Hybrid work model: 3 days in-office, 2 days remote/flexible Paid Time Off (PTO) Monday team lunches, snacks, and drinks Paid parental leave Workplace autonomy and flexibility in task execution Empresa Fundada por contables públicos (CPA), abogados fiscalistas e ingenieros, Taxbit es la empresa líder en innovación dedicada a automatizar la información fiscal global para la economía digital. La plataforma de Taxbit, impulsada por inteligencia artificial, agiliza el cumplimiento normativo relacionado con activos digitales, pagos y otras transacciones financieras. Su combinación única de profundo conocimiento especializado y te