Sr. Data Platform Engineer

As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale. As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers. Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better. The Data Platform Engineer is responsible for ensuring the reliability, availability, and cost efficiency of the Airbyte-based data ingestion platform running on Kubernetes. This role focuses on operating and monitoring production data sync infrastructure, ensuring data is reliably synced from source databases into downstream data pipelines, and maintaining strong observability and cost controls across AWS resources.