Salesforce Functional Architect

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We’re hiring a Salesforce Functional Architect to own platform architecture, automation standards, and data modeling across Sales Cloud, Service Cloud, CPQ, Billing and cross-cloud processes. You are not here to crank tickets. You are here to design patterns, review work, and ensure that automation remains powerful without becoming fragile. You’ll partner closely with the Salesforce Platform Manager, and Salesforce Technical Architect to keep the platform coherent as complexity grows.