Technical Lead Manager, Forward Deployed Engineering

ABOUT HANDSHAKE Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions. In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month. Why join Handshake now: - Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel - Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions - Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders - Build a massive, fast-growing business with billions in revenue About Handshake AI Human data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data-intensive post-training techniques. We believe that data spend for AI training will increase by 3-5x in the next few years and continue for much longer as models take on new domains. Handshake AI supports all of the frontier AI labs, working on their most complex data at the largest scale. ABOUT THE ROLE Forward Deployed Engineering (FDE) is the engineering team that unblocks high-priority, customer-facing work for Handshake AI's most strategic partners. FDEs are technical builders: they ship end-to-end solutions in close collaboration with researchers, operators, and partner technical teams. As a Tech Lead Manager, Forward Deployed Engineering, you are first and foremost a builder. You'll spend the majority of your time writing code, designing systems, and shipping solutions directly alongside customers — while also owning the technical direction and day-to-day leadership of a small team of FDEs. This is a player-coach role: the best person for this job is someone who would be frustrated behind a desk managing full-time and wants to stay close to the craft. This role is ideal for a senior engineer ready to take on their first or second management scope without leaving the work behind — someone who leads by example, builds trust through technical credibility, and creates structure without bureaucracy. Location: San Francisco, CA | 5 days/week in-office WHAT YOU'LL DO - Own and ship end-to-end technical solutions directly for Handshake AI's highest-priority customer engagements. - Design and build integrations, tooling, APIs, and workflows in close collaboration with partner technical teams, researchers, and operators. - Serve as the primary technical point of contact for key accounts — understanding their systems deeply and delivering solutions that work in production. - Write production-quality code and architect systems that are reliable, observable, secure, and maintainable. - Manage and develop a small team of 3–5 Forward Deployed Engineers — set expectations, unblock, and grow them. - Own technical quality across the team's engagements — review work, raise the bar, and ensure strong engineering fundamentals. - Help prioritize and triage across competing requests; flag capacity and scope issues early. - Identify patterns across customer engagements and build the reusable components that scale the team's output. MUST HAVES - 6+ years of software engineering experience, with meaningful depth in backend, fullstack, or systems work. - 2+ years in a customer-facing or field engineering role (e.g., forward deployed, solutions engineering, field engineering, customer-embedded product development). - Experience as a tech lead or TLM — setting technical direction for a team, not just owning your own work. - 1–2 years managing a small team of engineers (3–6); comfortable with feedback, gro