Deal Operations

Profound is the marketing platform for the AI era. As people increasingly turn to ChatGPT, Perplexity, and Gemini to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act on it. Today, ~13% of the Fortune 500, plus companies like Ramp, Figma, Chime, Calendly, and DocuSign, use Profound to turn AI Search from a black box into a measurable growth channel. Backed by Lightspeed, Sequoia, Kleiner Perkins, and Khosla Ventures at a $1B valuation, we're a lean, fast-moving team across NYC, SF, Buenos Aires, and London, shipping at a relentless pace and defining a new category at the biggest shift in marketing in 25 years. If you want to do the best work of your career at the frontier of AI, come build it with us. In our Deal Operations role, you will improve sales velocity and close rates by establishing a tight, scalable close process. You will own key processes that ensure deals are booked cleanly and efficiently, and partner across Sales, Legal, Finance, and Product to build a world-class deal operations engine. AI is changing the way we work. This role is ideal for someone who is or can become a domain expert in the deal process and is excited to deploy technology to scale and automate much of this work. This includes building knowledge bases, testing search and retrieval systems to surface relevant data, and reducing the manual work traditionally handled by sales through thoughtful systems design. WHAT YOU’LL DO - Drive completion of information security and security questionnaires for enterprise prospects - Build a process for easily completing data processing agreements and other contract-related documentation - Own the CPQ process from configuration to quote to close - Build and maintain a knowledge base and answer engine to make requests for information such as RFIs and RFPs highly efficient - Own the process for completing RFPs and complex deal documentation - Take ownership of the end-to-end booking process to maximize rep efficiency and ensure deals are booked cleanly and on time - Identify and implement process improvements that accelerate deal velocity and improve close orchestration WHO YOU ARE - 5 or more years of experience in sales operations, deal desk, deal operations, or revenue operations, preferably in a high-growth SaaS or enterprise software environment - Highly process-oriented with a track record of building and optimizing deal operations workflows - Strong technical fluency with CPQ tools, quote systems, contract documentation, and sales booking processes - Excellent partner cross-functionally across Sales, Legal, Finance, and Product to align on deal execution - Proactive, high-agency operator who takes ownership end to end and drives work through to completion - Strong intuition for deal velocity, close-rate improvement, operational excellence, and scalability LOCATION This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. For this role, the expected base salary range is $140,000 to $180,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring. Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.