Creative and Brand Lead

The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to harness the power of technology to pursue some of society’s most ambitious goals — from curing or preventing all disease to transforming how students learn. At CZI, you’ll join a deeply collaborative, mission-driven community where your work helps drive breakthroughs across our flagship nonprofit organizations, Biohub and Learning Commons. Whether enabling scientific breakthroughs via open science and AI-powered biology or strengthening the tools teachers and students rely on every day, your contributions help turn bold ideas into real-world impact. Our teams operate at the intersection of innovation and scale, building the infrastructure, partnerships, and capabilities that allow scientists, educators, and innovators to tackle some of the most complex challenges of our time — and to do so with urgency, integrity, and optimism. The Team The Operations team is a key partner in enabling Biohub’s pioneering work to combine frontier AI with frontier biology to solve disease and Learning Commons’ mission to build AI infrastructure that aligns how students learn with the tools that shape their learning experiences. Operations includes our Central Tech, Finance, Marketing & Communications, People, and Real Estate / Workplace / Events / Facilities / Security (REWFS) teams. Together, these teams create the systems, programs, and experiences that empower our partners and colleagues across Biohub and Learning Commons to drive impact. This work requires strategic and operational rigor, creativity, and deep collaboration. Whether designing world-class employee experiences, safeguarding data and infrastructure, or shaping how we communicate our impact, Operations plays a critical role in helping deliver meaningful change at scale. The Opportunity We’re looking for a Creative & Brand Lead to help scale and steward Biohub’s creative output. This role reports to the VP of Marketing & Operations within the Marketing & Communications organization and will work closely with the social media and product UX teams. This role sits at the intersection of brand, content, and execution. You will guide creative work across internal teams and external partners, ensuring everything we produce is clear, high-quality, and aligned to our mission, while managing a small team of full-time and contract creatives. This is not a pure concepting role. It is a role for someone who brings strong taste, exercises influence, and knows how to get great work out of agencies and collaborators working on complex, technical subject matter. What You'll Do Creative & Content Leadership Guide the development of creative across key workstreams, including: Technical / launch creative (in partnership with product UX and agencies) Evergreen storytelling, including brand and campaigns Ensure all output meets a high bar for clarity, quality, and consistency Translate complex scientific and technical work into accessible creative direction Brand Stewardship Uphold and evolve brand standards across channels and partners Provide clear, actionable feedback to ensure alignment with brand and voice Identify gaps and inconsistencies in how the brand shows up Agency & Partner Management Lead day-to-day relationships with external creative and production agencies Set direction, review work, and ensure high-quality delivery Manage timelines, scopes, and expectations across multiple partners Cross-Functional Collaboration Partner with teams across product, social, communication Navigate complex stakeholder environments with clarity and influence Align creative output with broader organizational priorities Execution & Operations Drive work forward across multiple parallel initiatives Manage a small team of creatives Support a mix of agency-led and internally driven projects Help manage contractors and external contributors as needed What You'll Bring 8+ years of experience in brand/creative roles, prefer