Front Office Manager

Schedule 7:30 a.m. - 4:15 p.m (evenings/weekends as needed for events) Salary $55,000-$75,000 What is the opportunity? The Front Office Campus Manager is a campus-based leadership role responsible for ensuring the main office operates as a highly organized, responsive, and student-centered hub for families, scholars, staff, and visitors. In this role, you will oversee front office systems, attendance processes, student records, and daily operational workflows while ensuring a seamless and welcoming experience for every family who interacts with the school. You will coordinate closely with the Front Office Associate to ensure strong execution of daily office operations and consistent service delivery across the campus. This is an opportunity for an experienced operations professional to lead critical school systems, strengthen family communication and trust, and drive operational excellence that directly supports scholar success. What is in it for you? Merit-based pay increases annually Comprehensive medical, dental, and vision benefit plans Tax-deferred 403b retirement account with 25% matching up to a certain amount Free financial wellness advising through our Financial Advisor Service Optional short or long-term disability benefits through Aflac Regular strategic professional development and coaching Career advancement opportunities Smartphone and fully paid wireless plan through T-Mobile Windows-based laptop Regular team-building activities and outings 10 sick days and 3 personal days that roll over annually 30 paid holiday observances A rewarding career that positively impacts the lives of our amazing students What will you be doing? Oversee daily front office operations to ensure a welcoming, organized, and professional campus environment. Coordinate and manage office workflows, ensuring consistent execution of procedures across the front office team. Supervise, coach, and provide ongoing feedback and support to front office staff, including scheduling and coverage planning. Ensure timely response and follow-up for family inquiries, concerns, and operational requests. Monitor and manage attendance systems in Alma, ensuring accuracy, timely updates, and compliance with reporting deadlines. Review attendance trends, escalate concerns, and support chronic absenteeism intervention efforts. Maintain organized, confidential, and audit-ready student records and ensure compliance with documentation requirements. Coordinate distribution of school-wide communications, announcements, and operational updates to families and staff. Support translation and accessibility needs to ensure equitable communication for all families. Lead operational readiness for school events, including enrollment, testing days, conferences, back-to-school events, and celebrations. Oversee office systems including filing, documentation, supply management, and operational trackers. Identify operational inefficiencies and implement improvements to strengthen office systems and workflows. Coordinate arrival, dismissal, transitions, and other daily campus logistics in partnership with school leadership. Ensure emergency preparedness procedures, drills, and operational protocols are implemented effectively. Maintain strong communication and coordination with school leadership regarding operational needs and follow-up items. Uphold confidentiality, professionalism, and responsiveness in all interactions while modeling a high standard of customer service and accountability. What do we require from you? High school diploma required; associate’s or bachelor’s degree preferred. 3–5 years of experience in front office operations, school operations, administrative coordination, customer service, or office management preferred. Demonstrated experience coordinating workflows, systems, or office operations in a fast-paced environment. Strong organizational and project management skills with the ability to manage multiple priorities simultaneously. Excellent written and ve