Executive Assistant / Program Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: ABOUT THE ROLE We are seeking a highly organized, proactive, and strategic Program Manager / Executive Assistant to support senior leaders through a blend of operational coordination, project management, and executive support responsibilities. This role goes beyond traditional administrative support and is ideal for someone who thrives in a fast-paced environment, enjoys driving initiatives forward, and can balance both strategic and tactical work. The ideal candidate is detail-oriented, solutions-focused, and capable of managing multiple priorities while partnering closely with executive leadership and cross-functional teams. RESPONSIBILITIES PROGRAM & OPERATIONAL MANAGEMENT - Lead and coordinate cross-functional projects, operational initiatives, and leadership action items. - Track project timelines, deliverables, dependencies, and risks to ensure successful execution. - Create and maintain project plans, status updates, dashboards, and meeting follow-ups. - Drive accountability across stakeholders by monitoring progress and ensuring deadlines are met. - Support organizational planning activities, offsites, leadership meetings, and operational cadences. - Identify opportunities to improve processes, streamline workflows, and increase team efficiency. - Assist with special projects, strategic initiatives, and business operations support as needed. EXECUTIVE SUPPORT - Manage complex executive calendars across multiple time zones and priorities. - Coordinate internal and external meetings, including agendas, logistics, materials, and follow-up actions. - Arrange domestic and international travel, including itineraries and expense management. - Support preparation for leadership presentations, communications, and executive meetings. - Act as a trusted partner to executives by anticipating needs, managing competing priorities, and helping drive execution. - Maintain confidentiality and handle sensitive information with professionalism and discretion. COLLABORATION & COMMUNICATION - Partner closely with leadership teams, HR, Finance, Operations, and other cross-functional groups. - Serve as a point of coordination and communication across teams and stakeholders. - Build strong working relationships and help facilitate alignment across initiatives. QUALIFICATIONS QUALIFICATIONS - 5+ years of experience in program management, business operations, strategic operations, or a related role supporting senior leadership. - Proven ability to lead and coordinate cross-functional initiatives from planning through execution. - Strong operational mindset with experience improving processes, driving efficiencies, and managing organizational priorities. - Experience managing projects with multiple stakeholders, timelines, dependencies, and deliverables. - Strong business acumen with the ability to understand organizational priorities and translate them into actionable plans. - Excellent organizational, analytical, and problem-solving skills. - Ability to synthesize information, identify risks, and proactively recommend solutions. - Strong written and verbal communication skills with the ability to communicate effectively across all levels of the organization. - High level of professionalism, discretion, and sound judgment when handling confidential or sensitive matters. - Comfortable operating in fast-paced, ambiguous environments with shifting priorities. - Advanced proficiency with productivity tools - Ability to work independently, influence without authority, and drive accountability across teams. WHAT SUCCESS LOOKS LIK