Client Solutions Engineer

ABOUT ANOMALY Founded in 2020, Anomaly uses AI and healthcare transaction data to decode complex payer behavior and close the knowledge gap between providers and payers. Our AI engine, Smart Response, analyzes hundreds of millions of healthcare encounters in real time to detect shifting payer rules and denial patterns. By continuously adapting to payer logic, it helps providers predict denials, reverse revenue loss, and hold payers accountable. OUR PRODUCTS AND STACK Anomaly builds a suite of machine learning and analytics products designed to uncover health insurance company payment patterns. Our products include: - Detect - a web front-end product to surface newly discovered insurance payment patterns and behavior changes utilizing time-series analyses. - Predict - high-throughput API for machine-learning-powered claim denial prediction with configuration and monitoring live in the web front-end. - Recover - an analytics-driven product to prioritize denied accounts in order to assist our clients in denial recovery using algorithmic ranking and recommended actions that are fine-tuned towards high-dollar denial reversals. ABOUT THE ROLE As a Client Solutions Engineer at Anomaly, you will bridge client-facing teams and engineering, rapidly developing analytics and software tools that make an immediate impact with our customers (including large health systems, laboratory clients, and more). You will collaborate with our exceptional data science and engineering teams to deliver state-of-the-art software, and work closely with our sales, growth, and client teams to provide actionable insights and drive implementation. This role suits someone who can determine whether a challenge is best addressed through improved communication, deeper analytics, or thoughtful software solutions. WHAT YOU'LL DO - Design and build tools and analytics to solve unique client challenges - Collaborate across engineering, sales, and client-facing teams to deliver high-impact solutions - Work with clients to understand their workflows and needs, translating them into product improvements - Provide feedback to guide product roadmap and technical direction REQUIRED EXPERIENCE - 5+ years of software development experience in a fast-paced team environment - Strong computer science fundamentals - Expertise in SQL and Python - Familiarity with healthcare analytics, ideally claim-structure and medical coding REQUIRED TRAITS - Ability to iterate quickly and seek feedback when confronted with ambiguous requirements - Enthusiasm for tackling complex technical and business problems collaboratively - Excellent communication and relationship-building skills, able to explain complex topics and build trust in diverse client environments - Willingness and flexibility to travel to client sites in the U.S.periodically with reasonable notice