Partner Success Manager

Join Us! HealthCare.com has become one of America’s fastest-growing insurtech companies, revolutionizing how consumers shop for health insurance. Leveraging advanced technology and data science, the company has developed customized proprietary products to better fit consumer requirements, enhance customer satisfaction, and take some of the guesswork and inefficiencies out of buying insurance. Overview We're hiring a Partner Success Manager to drive revenue growth by owning the performance and expansion of our insurance distribution partners on the Autopilot platform. This role blends client success with commercial strategy—maximizing partner ROI, scaling budgets, and unlocking new opportunities that increase platform value with our existing partners. You’ll be the go-to performance expert, ensuring campaigns hit volume and CPA goals while actively influencing how much partners invest and grow with us. Key Responsibilities Grow Revenue & Partner Investment - Identify and execute opportunities to increase budget, CPA thresholds, and campaign volume. - Influence partner strategy and spend by translating performance into clear ROI. Build & Deepen Relationships - Act as the strategic advisor and primary point of contact for partners. - Understand partner operations to tailor solutions that drive mutual growth. Solve Problems, Fast - Monitor and optimize campaign metrics in real time and raise flags or propose adjustments as needed Collaborate Cross-Functionally - Work closely with internal teams - sales, product, engineering, and analytics - to align on partner goals and unblock growth. What You Bring - 3–6 years in insurance, lead generation, or partner/client-facing performance roles - Proven ability to manage and grow revenue-driving relationships - Strong grasp of CRMs, dialers, lead flows, and sales funnels - Analytical and proactive, with a bias toward action and impact - Excellent communicator and relationship-builder Why It Matters As a partner success manager, you sit at the intersection of sales strategy, marketing performance, and innovation. Your insights will directly influence how our partners allocate budget, how we price and position Pivot Health within their portfolios, and how we evolve consumer delivery modes to better meet their needs. This role is a linchpin in our strategy to make Autopilot not just a source of leads, but a source of competitive advantage for our partners. We differentiate by offering hands-on campaign support, creative optimization, and deep integration with partners’ sales workflows. You’ll help partners succeed, which drives higher budgets, longer retention, and better outcomes for our partners, consumers, and carriers. In doing so, you’ll also build a strong internal reputation as a revenue multiplier and trusted growth advisor both to partners and to our own leadership team. When you do your job well, partners stay longer, spend more, and convert at a higher rate.