Solutions Engineer, GEO & AI Visibility

THE OPPORTUNITY AI is changing how people search and how businesses are discovered. Gist GEO is building the platform that helps brands understand and improve their visibility inside AI-generated answers. It’s a new category, and we’re moving fast. We're looking for a Solutions Engineer who knows the product inside and out. Someone who can sit alongside Sales in a client meeting, run admin reports, spot the difference between a meaningful AI visibility insight and a misleading one, and explain it clearly to anyone in the room. We move fast and adjust often. We put the customer first. We own our work and fill gaps without being asked. If that’s how you operate, read on. WHAT YOU’LL DO Know the product better than anyone • Become the definitive product expert on the team. No one demos Gist GEO better than you. • Combine deep technical knowledge of how the platform works with sharp business acumen. Understand a prospect’s goals, not just their tech stack, and find the use cases that actually matter to them. • Stay close to product updates and bring what you hear in the field back to the team. Your insights shape what we build next. Own the technical side of every deal • Work alongside account executives to qualify opportunities, lead discovery, and run demos tailored to each client’s situation. • Lead proof of concepts, handle objections, navigate security reviews, and field API and integration questions. • Guide prospects through why GEO matters, and back it up with platform data. Own the customer relationship • Provide white-glove onboarding. Help customers get set up from day one. • Run admin reports for clients, interpret the data, and walk stakeholders through what the numbers mean and what to do next. • Check in on customers regularly, especially new ones, to make sure they’re getting value and staying engaged. • Stay close to customers after the deal closes. You’re not handing off, you’re following through. • Bring prospect and customer feedback back to Sales and Product - what’s resonating, what isn’t, and what it means for how we position and sell. Show up for the team • Contribute to internal training, webinars, and events. WHAT YOU BRING Required • Experience in GEO, AI search, and SEO strongly desired. • 3-5 years in solutions engineering, technical pre-sales, or sales engineering at a SaaS company. • Comfort running enterprise deal cycles, multi-threaded stakeholders, complex timelines. • Technically fluent: you understand APIs, integrations, and data workflows. • Ability to read platform data, identify what’s meaningful, and explain it clearly to executives and operators alike. • Strong communicator who adjusts to the room. Nice to Have • Familiarity with digital marketing PPC, content strategy, or consumer behavior. • Experience in an early-stage or fast-moving SaaS environment. WHAT’S IN IT FOR YOU - Competitive base salary + commission - Equity - Health benefits - Learning and conference budget - Ground-floor opportunity in a new category What We Offer - Opportunity to work at the forefront of AI technology - Collaborative and innovative work environment - Competitive salary and benefits package - Professional development and growth opportunities - Chance to make a significant impact on the company's success Equal Employment Opportunity - ProRata is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs. California Specific Notices - At-Will Employment: Employment at ProrataAI is at-will. This means that either the employee or the employer may terminate employment at any time, with or without cause or prior notice. - Salary Disclosure: In compliance with California law, salary information is provided to ensure transparency and fairness. - California Consumer Privacy Act (CCPA): ProrataAI complies with the CCPA. Personal information collected during the recru