Director, Product Management - Data Collection, Transformation, and Ingest | Canada | Remote

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Director, Product Management This is a remote position. We are looking for candidates in Canada. The Opportunity: As a Director on the Grafana Labs Product Management team, you’ll develop vision and strategy for a broad product domain, align multiple teams around clear priorities, and ensure product decisions support customer outcomes and Grafana Labs’ business objectives. You’ll own the roadmap, deeply understand customers and the market, and communicate product direction, tradeoffs, and outcomes clearly to customers, senior leadership, and cross-functional partners. Product Managers work closely with Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, and GTM to build and ship products that meet the needs of our very technical customer base. This includes shaping the product story and positioning, supporting launch and field enablement, and helping define pricing and packaging models that reflect the value customers receive while enabling Grafana Labs to capture that value in a way customers can understand and accept. Grafana Labs is building for an AI-first world, and Product Management is accountable for helping define what that means for our products, customers, and the observability industry at-large. We expect PM leaders to actively build fluency with AI tools and workflows, identify where AI can create meaningful customer value, and think strategically about how our products should evolve as users increasingly work with and through AI systems. What You’ll Be Doing: As the Director of Product for Data Collection, Transformation, and Ingestion, you will lead the product strategy for the systems and experiences that help customers generate, collect, transform, and ingest telemetry data into Grafana Cloud, then make that data available for fast, reliable, cost-effective querying. This product domain spans the full telemetry journey: from telemetry generation and instrumentation, through collection, transformation, ingestion, and querying. This includes OpenTelemetry SDKs and instrumentation libraries, Grafana Beyla, the OpenTelemetry Collector, and Grafana Alloy. It also includes Adaptive Telemetry, a Grafana Cloud capability that helps customers control telemetry volume and cost while preserving the data that matters, and Grafana Labs’ world-class telemetry databases - Mimir, Loki, Tempo, and Pyroscope - all of which support massively high-scale ingestion and querying. This role will shape one of the most foundational parts of Grafana Cloud: how customers send us data, how we help make that data usabl