Office Coordinator, New York

Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose As an Office Coordinator, you will ensure Neko's New York office operates seamlessly as the company establishes and grows its presence in the US. You will play a key role in delivering a high-quality workplace experience, combining operational excellence, hospitality, proactive problem-solving, and event coordination to support employees, visitors, and business operations. What You'll Deliver in the First 6–12 Months - Ensure smooth day-to-day New York office operations with consistently high workplace experience standards, measured through employee feedback and operational reliability. - Play a foundational role in setting up and embedding office processes, standards, and vendor relationships as Neko scales its London presence. - Organize and support internal events, leadership visits, and office moments that strengthen employee experience, collaboration, and company culture across a distributed team. - Build and manage vendor relationships and workplace processes to ensure quality, responsiveness, and cost efficiency from the ground up. - Enhance the in-office hospitality experience by maintaining a welcoming, well-functioning, and professional environment for employees and visitors. - Build strong cross-functional collaboration with HQ Workplace, People Operations, IT, and local leadership to ensure coordinated and consistent workplace support across offices. Minimum Qualifications - Proven experience in office coordination, workplace operations, hospitality, facilities, event coordination, or similar roles. - Demonstrated ability to operate independently with strong organizational and problem-solving skills. - Experience managing vendors, workplace logistics, office operations, and supporting events. - Strong communication skills with a professional, service-oriented mindset. - Ability to thrive in fast-changing environments and manage multiple priorities simultaneously. Preferred Qualifications - Experience working in fast-paced, high-growth environments. - Previous involvement in setting up or scaling a new office, workplace expansion, major facilities project, or workplace event programs. - Exposure to employee experience, hospitality standards, or workplace service design. - Familiarity with US health & safety regulations, workplace compliance, or facilities administration. About titles at Neko We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process. Hiring Process Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team. Equal Opportunity & Inclusion Statement Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.