Forward Deployed Software Engineer - Dubbing Platform

About Sarvam Sarvam is building the bedrock of Sovereign AI for India. The company is developing India’s full-stack sovereign AI platform, building across research, models, infrastructure and applications with a singular focus on making AI genuinely work for India. Sarvam works with leading enterprises and public institutions and is backed by Lightspeed, Peak XV, and Khosla Ventures. Sarvam partners with India’s leading brands, including Tata Capital, SBI Life, CRED, IDFC, and LIC. About the Role We’re looking for an FDSE to work directly with enterprise clients integrating Sarvam’s AI Dubbing Platform into their content workflows. You will be embedded with clients — understanding their content pipelines, configuring the dubbing platform for their needs, debugging issues end-to-end, and ensuring they achieve high-quality dubbed output across Indian languages. This is a hands-on, client-facing engineering role. You’ll split time between writing code (integration scripts, pipeline configuration, bug fixes) and working directly with client engineering and content teams. You’ll develop deep expertise in the dubbing pipeline — from audio extraction through TTS — and become the trusted technical point of contact for your accounts. What You’ll Do - Integrate Sarvam’s dubbing APIs and platform into client content workflows — handling authentication, file upload, job orchestration, webhook callbacks, and export pipelines - Configure and tune dubbing pipelines for client-specific needs: language pairs, content types (news, entertainment, education), voice profiles, and quality thresholds - Debug pipeline failures across the dubbing stack — identifying whether issues originate in audio separation, ASR, translation, TTS, or stitching - Write integration scripts, API wrappers, and automation tooling that help clients adopt the platform faster - Manage client glossaries, pronunciation dictionaries, and translation style guides to improve output quality - Monitor job health, track SLA metrics, and proactively surface quality issues before clients notice - Document integration patterns, create client-facing guides, and maintain FAQs for common issues - Participate in presales — building POC demos, running technical evaluations, and presenting platform capabilities - File detailed bug reports and feature requests back to the platform engineering team, with reproduction steps from real client workloads - Contribute code improvements to internal platform services when client issues require upstream fixes What We’re Looking For - 3+ years of experience in software engineering, solutions engineering, developer relations, or technical support engineering - Strong Python skills — comfortable reading and writing production code, debugging async systems, working with REST APIs (non-negotiable) - Familiarity with API integration patterns: REST, webhooks, authentication flows, file uploads, polling vs. push - Basic understanding of audio/video fundamentals: formats (WAV, MP4, PCM), FFmpeg usage, sample rates, encoding - Ability to debug across distributed systems — reading logs, tracing requests through queues, identifying failure points - Strong communication skills — able to explain technical concepts to non-technical content teams and translate client needs into engineering requirements - Comfort working in Linux/macOS CLI environments, using Git, Docker, and cloud consoles (Azure/GCP) - Self-starter attitude — ability to work independently at client sites with minimal supervision Bonus Points - Experience with media/content tech — OTT platforms, transcoding pipelines, subtitle workflows, or content management systems - Familiarity with Indic languages (reading/speaking any of: Hindi, Tamil, Telugu, Kannada, Bengali, Malayalam, Marathi, Gujarati) - Exposure to ML/AI concepts: understanding of ASR, TTS, or machine translation at a conceptual level - Experience with FastAPI, SQLAlchemy, Redis, or PostgreSQL - Prior client-facing engineering experience