Associate IT Specialist

About Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider , Reuters and TechCrunch . Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds , DST , Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is 5 days onsite in Milpitas, CA About the Role As a warehouse IT specialist, you will help us operate various IT assets, including networks, security camera systems, badge systems, alarm systems, printers, desktops, and laptops. A successful candidate should have experience in IT project coordination, a solid technical background, and strong organizational and analytical skills. Responsibilities Provide daily tier 1 IT help desk support for warehouse operations, including basic networking, desktop/laptop, warehouse badge/alarm system, barcode & Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment. Manage IT equipment inventory and assets. Perform daily and weekly IT and Warehouse inspections Maintain and ensure all IT equipment is in good working condition. Support MDF/IDF, local data center, and structured cabling. Support employee onboarding and offboarding. Support warehouse surveillance, storage, and applications. Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors. Qualifications 0-3 years of relevant work experience in IT help desk support. Basic computer networking skills such as managing IT server room network switch/firewall. Rudimentary computer troubleshooting skills (Windows, Mac OS). Possess analytical, troubleshooting, and problem-solving skills. Operate the security camera system & badge system. Good communication skills. Warehouse-related IT support experience is preferred. Work Schedule: Office Hours: 40 hours per week - Flexible schedule based on business needs Company Benefits: Comprehensive health insurance package, including medical, dental, and vision 401k match Annual bonus plan Vacation and holiday time off Monthly mobile stipend Monthly Weee! Points credit Valuable opportunity to grow into your dream role by contributing to a venture-backed startup in a high-growth stage Compensation Range The US base salary range for this full-time position is $27 to $32 an hour This role may be eligible to discretionary bonus, incentives and benefits Our salary ranges are determined by role, level, and location The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements. Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com . For more