Department Manager, Quality Control

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. We are looking for a QC Manager to join our rapidly growing, venture-backed company. This leader will oversee quality control workflows, equipment, systems, and team members across both manual fabrication processes and advanced automated production lines within our state-of-the-art manufacturing facility in Provo, Utah. In this role, you will manage a team of 50+ QC technicians and quality professionals responsible for ensuring products meet the highest standards of precision, consistency, and performance. You will play a critical role in building and scaling a “Gold Standard QC Department” that supports aggressive growth targets while maintaining operational excellence. If you are energized by building high-performing teams, optimizing complex systems, and raising the bar for quality in a fast-paced environment, this is the right place for you. We don’t just offer a job — we invest in long-term career growth and leadership development. WHAT YOU’LL DO Drive Operational Excellence: Lead quality control across multiple production environments, including manual fabrication processes and automated manufacturing lines. Scale Systems: Continuously improve workflows, inspection processes, and quality systems to optimize efficiency, throughput, and scalability. Data-Driven Optimization: Track KPIs, analyze trends, and conduct root cause analysis to drive continuous improvement and ensure on-time delivery of high-quality products. Problem Solve: Proactively troubleshoot and resolve people, process, equipment, and technology challenges in a large-scale production environment. Quality Standards & Compliance: Monitor and enforce adherence to manufacturing quality standards, SOPs, and process controls. Lead by example to uphold rigorous quality expectations. Lead & Develop Talent: Build, coach, and scale a team of 50+ technicians. Provide ongoing training, feedback, and performance management to elevate capability and consistency. Cross-Functional Collaboration: Partner with Engineering, Operations, Automation, and Corporate Quality teams to proactively identify and execute high-impact improvement initiatives. WHAT WE’RE LOOKING FOR - 5+ years of experience leading Quality in a manufacturing, production, or technical environment - Strong understanding of quality systems, process controls, and continuous improvement methodologies - High comfort level with digital tools, production technology, and automated systems - Excellent analytical skills with the ability to interpret data and drive action - Exceptional attention to detail and organizational discipline - Ability to maintain and enforce clean, controlled production environments - Strong leadership presence with the ability to influence across multiple stakeholders - Excellent communication and team development skills - Self-motivated with a strong sense of ownership and accountability Physical Requirements: - Ability to sit or stand for extended periods - Strong visual acuity, including depth perception and color differentiation - Manual dexterity and coordination as required in a manufacturing environment Req ID: J-1028 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team m