Operations Lead - Material Planning

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role This is a full-time, remote position for a senior procurement professional who both owns critical procurement execution and develops the people around them. The Procurement Lead for Production Materials & Consumables is responsible for the end-to-end management of lab materials supply—spanning forecasting, purchase order execution, supplier relationship management, inventory health, and cost reduction—while also coaching and mentoring BPO agents and peers on the procurement team. This role sits at the intersection of operational rigor and strategic thinking, and is central to Dandy’s ability to scale its lab network reliably and cost-effectively. What You’ll Do Forecasting & Demand Planning - Materials Forecasting: Build and maintain forecasting models for high-priority production materials including raw materials, resins, chemicals, etc. Ensure forecast inputs are kept current and aligned with production schedules and lab demand signals. - Supply Management: Track and maintain supplier signals (lead times, capacity, MOQs, volume pricing) across the supplier base - with particular focus on long-lead and high-risk, critical materials - and incorporate nuances into buy planning. - New Facility Launch Planning: Develop initial buy plans for new lab launches and capacity expansions, coordinating across procurement, operations, and lab teams to ensure materials availability ahead of go-live. Purchase Order & Inventory Management - Purchase Order Execution: Manage the full PO lifecycle in NetSuite from requisition through vendor confirmation, receipt, and closure. Maintain accurate procurement data across all active orders. - Stocking Level Maintenance: Review and update NetSuite stocking levels and reorder points on a regular cadence, aligned with weekly consumption reporting and lab-level demand changes. - Inventory Health & E&O Tracking: Monitor inventory consumption and proactively identify slow-moving, excess, and obsolete (E&O) materials. Drive corrective actions in coordination with lab operations and finance to minimize financial exposure. - Item Master & BoM Maintenance: Own the accuracy of item master data, Bills of Materials, and Units of Measure in NetSuite. Ensure systemic planning levers are current and correctly reflect active materials and configurations. Supplier Relationship & Cost Management - Supplier Management for On-Time Delivery: Manage day-to-day relationships with key production material suppliers, with a focus on on-time, in-full delivery. Proactively resolve delays, shortages, and quality issues to maintain reliable material flow. - Cost Reduction Initiatives: Identify and execute cost reduction opportunities in a dynamically growing business, including material substitutions, vendor negotiations, and volume consolidation strategies. Lead cross-functional coordination required to validate and implement material changes. - Accounts Payable Coordination: Partner with finance to ensure timely vendor payments, resolve invoice discrepancies, and minimize off-cycle or rush payment requests through proactive planning. Cross-Functional & Strategic Workflows - Change Management & Materials Requests: Own the intake and execution of material change requests - including SKU changes, substitutions, and new material introductions - ensuring affected teams (labs, AP, sourcing) are aligned and BoMs are updated accordingly. - Invoice Reconciliation & Zendesk: Resolve complex bi