AI Innovation Executive

As an AI Innovation Executive, you are a core driver of AI-powered workflow transformation within Creator Growth. You will identify high-leverage operational problems, design “human + agent” workflows, and deploy + operate AI agents and automations that increase throughput, reduce errors, and improve reliability across teams. This is not a pure “genAI content creator” role. It is a systems role that bridges operations, data, and practical AI execution. What You'll Do 1. Workflow Discovery & Prioritization Audit CG workflows across Channel Development, Commercial/BD, CMS ops, Production, Affiliate, and regional market teams Build and maintain a prioritized backlog using a simple scoring model (impact × feasibility × data readiness) Identify opportunities where agents can execute tasks faster, at higher volume, and with more consistency than manual processes 2. Agent / Automation Design Map end-to-end processes and define clear human checkpoints (approve/review/exception handling) Choose the right architecture: automation-first (e.g., n8n/Zapier), LLM agent, or hybrid Define the human–agent interface at each step: what is autonomous, what is reviewable, and what requires human judgment 3. Deployment & Operations Build and ship automations and agents that connect tools like Sheets/CRM/data sources/APIs Own prompt/tool configuration, versioning, documentation, and rollout from shadow mode to production Establish and maintain quality control for agent outputs and workflow reliability 4. Monitoring, QA, and Optimization Define KPIs (time saved, throughput, accuracy/error rate, business impact proxy) Maintain workflow reliability through logging, QA gates, and iterative improvements after changes (model updates / process changes) Produce lightweight health reporting so stakeholders know what is running, how it is performing, and where it needs attention 5. Cross-Functional Collaboration Partner with stakeholders to translate pain points into shipped systems Train users on how to operate with agents (what changed, how to escalate issues, what to trust) Collaborate with market teams (TH, ID, VN, PH, MY, JP, HK) to adapt workflows to local variations Who You Are Must have Experience: Minimum 1 year of working experience in digital marketing, creative content, or a technology-driven role. Experience within an advertising or digital agency is preferred. Education: Bachelor’s degree in Communication Arts, Digital Media, Information Technology, Computer Science , or a related field that blends creative communication with technical logic. Generative AI tools: Comfortable using generative AI tools to solve business and operational problems (Claude, ChatGPT, Manus, Gemini, etc.) Prompting & iteration: Ability to iterate systematically to achieve reliable, high-quality outputs (including structured outputs) Soft skills: Analytical thinker, detail-oriented, and a proactive problem-solver with a “can-do” attitude Language: Good command of English and Thai (both written and spoken) for effective communication with internal teams and regional partners Nice to have Agentic coding tools: Experience using Claude Code, Codex, Cursor, Antigravity, or similar agentic coding tools Automation platforms: n8n, Zapier, Make, Apps Script, or similar Technical comfort: APIs, webhooks, basic scripting (Python/JavaScript) Data skills: SQL / BigQuery familiarity Business systems: CRM (HubSpot preferred), dashboards, spreadsheets Ops mindset: Strong process mapping skills and a bias toward shipping working systems over writing proposals What Success Looks Like 30 days: Top workflow audit + prioritized backlog; 1 pilot running in shadow mode 90 days: 3–5 workflows in production with measurable time savings / throughput gains 180 days: Maintained “agent portfolio” with monitoring cadence + clear ROI reporting Tools & Systems (Typical) Workflow Automation: n8n (or equivalent) AI/LLM: Claude / GPT / Gemini Data: BigQuery, Google Sheets CRM: HubSpot Integrations: APIs,