Lead Recruiter, GTM

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role We are seeking a Lead Recruiter to join our growing Go to Market (GTM) team! The Lead Recruiter should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least one year of people management experience, overseeing a team of three or more recruiters. The Lead Recruiter primary focus is on GTM recruiting. To deliver the best possible care to our clients, we need exceptional team members to join us. This candidate will play an integral role in managing a team of GTM recruiters and sourcing new sales talent. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities Oversee a team of 3-8 recruiters, using data to inform performance management Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data Coach direct reports to increase the productivity and performance of your team Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting Manage ATS, Greenhouse, and all internal job postings, implementing best practices and monitoring daily Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc. Conduct candidate screenings and schedule interviews as appropriate Partner with the leadership team and hiring managers to align on hiring targets Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant pool Qualifications At least 5-8+ years of recruiting experience, ideally both in agency and in house At least one year of people management experience, overseeing a team of four or more recruiters Experience in a high-volume, outbound-heavy recruiting environment Ability to utilize different types of social media platforms to source top talent Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style Ability to energize, communicate, and build rapport at all levels within an organization Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment Work authorized in the United States and native or bilingual English proficiency Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits