Learning Architect

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role We are looking for an entry-level Learning Architect to join our Curriculum team. In this role, you will focus on the development and delivery phase of the design process, transforming high-level outlines and subject matter expertise into polished learning materials. This position is ideal for a detail-oriented creator who thrives on execution. You will build the foundation for life-changing conversations. Your designs will ensure that when a facilitator walks into a virtual room, they are confident, supported, and ready to make a real connection with clients. We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities Curriculum & Content Development Content Transformation: Translate design blueprints and raw source material into cohesive learning modules, slide decks, and training packages Visual Design: Create professional, visually appealing content that present complex information in a digestible format Virtual Optimization: Adapt content specifically for virtual delivery platforms (such as Zoom or Teams), ensuring activities function smoothly within technical constraints Facilitator Support & Scripting Facilitator Guides: Write comprehensive facilitator guides, including detailed talk tracks, timing cues, and transition notes to ensure consistent delivery across all instructors Instructional Support: Embed clear instructions within materials to help facilitators manage classroom dynamics and guide group discussions effectively Learner Engagement Strategy Active Learning: Structure content to maximize learner participation, moving away from passive lectures toward interactive discussions and peer-to-peer learning Interactivity: Design and integrate interactive elements—such as polls, breakout scenarios, and reflection prompts—to maintain engagement in a virtual setting Supplemental Materials Resources for Application: Develop participant workbooks, handouts, and extension activities that allow clients to practice new skills and apply concepts after the session Requirements Required: Educational Background: Bachelor’s degree in Instructional Design, Education, Communications, or a related field Tool Proficiency: Strong proficiency in presentation software (Google Slides, PowerPoint), document creation tools, and CMS, LMS systems Chameleon Writing Style: You can adapt your writing voice to match our brand - warm, empathetic, and conversational - rather than sticking to stiff, academic language User-Centric Mindset: Ability to design learning experiences that are empathetic to the learner's needs and environment Preferred: VILT Experience: Familiarity with virtual traini